Recreation Coordinator - Aquatics

City of Frisco; Frisco (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

City of Frisco is seeking a Recreation Coordinator to assist with administrative, customer service, and daily operations of recreation facilities and services. The role involves coordinating programs, supervising staff and volunteers, and ensuring safety protocols are followed.

Responsibilities include budget monitoring, event planning, facility usage reporting, and acting as Manager-on-Duty as required. The position requires a Bachelor’s degree in Recreation or related field and related

Qualifications

• Bachelor’s Degree in Recreation or related field with two years of recreation experience.
• CPR and First Aid Certification within six months of employment.
• Pre-employment drug screen, criminal background check, and MVR check, if applicable.
• May be required to possess a valid State of Texas Driver's License.

Responsibilities

• Supervises staff, contract instructors, and/or volunteers.
• Researches, develops, implements, oversees and evaluates recreational programs and services.
• Interacts with public and staff; answers inquiries, resolves complaints, and assists patrons.

Skills

Customer service

Oral and written communications

Staff supervision

Health and safety

Complaint resolution

Computers & software

City policies

Money handling

Education

Bachelor’s Degree in Recreation or related field

Job description

Under general supervision of related department management team, the Recreation Coordinator assists with performing a wide variety of administrative, customer service, and daily operational duties of assigned recreational facility and/or services/programs. Assists in researching, developing, organizing, coordinating and directing a variety of recreational programs, services and activities for the community. Supervises assigned staff, contract instructors, and/or volunteers.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

• Assists in providing supervision and implementing administrative procedures for the operation of assigned recreational facility, programs and services.
• Assists in researching, developing, implementing, overseeing and evaluating recreational programs and services offered by the department.
• Assists in recruiting, hiring, training, supervising, motivating, scheduling, assignment of work, and evaluating staff, contract instructors and/volunteers.
• Interacts with public and staff daily; answers inquiries, resolves complaints, grievances, emergencies and assists patrons and staff as needed.
• Assists in evaluating and implementing departmental goals and objectives; internal and external policies and procedures that enhance the efficiency and productivity of recreational facilities, programs and services.
• Assists in developing, administering, monitoring and reporting on departmental budgets.
• Adheres to departmental procurement processes.
• Prepares daily, monthly and annual reports regarding financials, participation, and usage of recreational programs and services.
• Acts as Manager-on-Duty for assigned facility including implementing established opening/closing procedures and performing opening and closing duties.
• Assists members and guests with membership sales, program registration, facility rentals, etc. for programs and services in accordance with department software.
• Monitors facility activities for participant compliance with health and safety rules; prepares accident and/or injury incident reports when required.

Other Important Duties:

• May be required to work extended hours including early mornings, evenings, weekends and holidays.
• May assist in developing, planning, implementing and working special events.
• Travels to inspect facilities, oversee recreational programs and activities, and to attend meetings, conferences and training.
• Participates in the promotion of department’s facilities, programs and services.
• May need to provide CPR and First Aid and prepares incident reports.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

Specialized Job Functions - Aquatics:

• Must possess current American Red Cross or approved equivalent certification; Lifeguard Instructor, Lifeguard, First Aid, AED and CPR for the professional rescuer certification.
• Must possess a valid Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification or have the ability to obtain within six (6) months of employment.
• This work typically requires the following physical activities to be performed in addition to those listed in the Physical Demands table.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

• Knowledge of aquatic and/or recreational programs and services.
• Knowledge of state and local pool codes.
• Knowledge of customer service practices and procedures.
• Knowledge of computers and related equipment, hardware and software.
• Knowledge of City policies and procedures.
• Knowledge of money handling practices and procedures.
• Skill in oral and written communications.
• Skill in monitoring departmental health and safety policies and procedures.
• Skill in resolving customer complaints and concerns.
• Skill in implementing departmental rule, procedures, and objectives.

Education, Experience, and Certifications:

• Bachelor’s Degree in Recreation or related field and two (2) years’ experience in the recreation field or equivalent combination of education and experience.
• One (1) year supervisory or lead worker experience preferred.
• Must possess current CPR and First Aid Certification within six months from date of employment and be able to perform CPR and/or first aid as needed.
• Must pass a pre-employment drug screen, criminal background check, and MVR check, if applicable.
• May be required to possess a valid State of Texas Driver's License.

• Work is performed in office, aquatic, recreational, and outdoor environments.
• May be subject to exposure to air and water borne pathogens, body fluids, and infectious diseases when applying CPR, First Aid or cleaning facilities.
• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Fingering – picking, pinching, typing, working with fingers rather than hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Talking 1- expressing ideas by spoken word. Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.

Work Environment:

• Recreation Coordinator - work performed is primarily light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
• Recreation Coordinator Aquatics – work performed is primarily medium work, exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Equipment and Tools Utilized:

• Equipmentutilized includes personal computer, copier, calculator, fax machine, and other standard office equipment, recreation equipment, cash register, cleaning supplies and department vehicles.