Recreation Center Associate – Guest Service & Events

U.S. Army MWR; Augusta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Army MWR at Fort Gordon (Family and Morale, Welfare and Recreation - Business Operations Division) seeks a customer-focused professional to assist patrons, provide information, and support events.

This role requires interaction with the public and the ability to manage equipment use and safety instructions. Responsibilities include addressing inquiries, resolving complaints, and helping plan social events and activities.

Qualifications

• Work experience which involved dealing with the general public.

Responsibilities

• Circulates among patrons to assure service is satisfactory and resolves complaints.
• Assists patrons in use of facility equipment, instructs safety procedures, demonstrates new equipment, and may teach classes.
• Plans and publicizes support for events, social activities, tournaments and related functions.
• May provide work guidance to other staff.
• Performs other duties as assigned.

Skills

Public interaction

Customer service

Job description

U.S. Army MWR at Fort Gordon (Family and Morale, Welfare and Recreation - Business Operations Division) seeks a customer-focused professional to assist patrons, provide information, and support events.

This role requires interaction with the public and the ability to manage equipment use and safety instructions. Responsibilities include addressing inquiries, resolving complaints, and helping plan social events and activities.