Recreation Attendant (Casual)

Fairmont Hotels & Resorts; Hawaii; On-site; USD 28,197 - 40,159; Full time

Benefits offered by this job

Medical, drug, and vision benefits

401(k) matching program

Paid holidays and vacation

Discounts at hotel restaurants

Travel program with employee discounts

Job summary

Fairmont Hotels & Resorts is seeking a Recreation Attendant in Hawaii to provide engaging and personalized service to guests utilizing beach and pool facilities. Responsibilities include assisting guests with equipment, maintaining cleanliness, and promoting wellness services.

The ideal candidate should share Hawaiian culture, be detail-oriented, and possess a valid driver's license. Comprehensive benefits such as medical insurance, paid vacation, and employee discounts are offered.

Qualifications

• Ability to share Hawaiian culture, stories, and lifestyle with guests.
• Good reading, writing, and oral proficiency in English.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Assist guests with needs including issuing towels and equipment.
• Maintain cleanliness and set-up of beach and pool areas.
• Up-sell wellness and recreation offers to guests.

Skills

Attention to guest needs

Ability to share Hawaiian culture

Good English proficiency

Team collaboration

Detail-oriented

Education

Valid Driver’s License

Tuberculosis Clearance

Certifications in Recreation (Lifeguarding, First Aid, CPR, AED)

Job description

Job Description

As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities at the Beach and Pool.

What You Will Be Doing

• Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, cabana set-up, distributing snorkel gear, surfboards, boogie boards, floatation devices, kayaks, and provide instruction for proper usage of equipment.
• Pick up and remove used towels and debris from the beach and pool deck areas throughout the day.
• Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale, and fast-paced environment.
• Ensure a positive first impression of the beach & pool for our guests through detailed cleanliness, set-up, and ambiance control.
• Maintain complete knowledge of all wellness & recreation services, activities, amenities, and hotel services/features.
• Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
• Perform opening/closing side duties as assigned and set the beach & pool according to standards and procedures.
• Be well versed in hotel fire & life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.

What Is In It For You

• Benefit available for full-time or part-time employees while being part of the Fairmont Orchid ‘Ohana.
• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana.
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately.
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide).
• Complimentary meals in our employee dining facility.

Qualifications

• Ability to share Hawaiian culture, stories, and lifestyle with guests in an engaging manner.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Good reading, writing, and oral proficiency in the English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage (‘Olelo Hawai’i).
• Ability to work cohesively and collaboratively as part of a team.
• Detailed & service-oriented with an eye for detail, to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Recreation (Tuberculosis Clearance).
• Valid Driver’s License.
• Additional certification(s) in Recreation will be an advantage (Lifeguarding, First Aid, CPR, AED).

Hourly Rate

$24.81 USD

Visa Requirements

Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.