Recreation Attendant

BENCHMARK; Roanoke (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

BENCHMARK is seeking a Recreation Attendant to provide exceptional service and ensure guest satisfaction at Stonewall Resort. The role requires engaging with guests throughout their stay and maintaining a clean and functional recreational environment.

The ideal candidate will have experience in guest services, be engaging and energetic, and possess strong communication skills. This position involves varied shifts including nights and weekends to accommodate guest needs.

Qualifications

• Experience in a guest service role.
• Engaging and energetic personality.
• Effective communication skills.
• Ability to work on feet for an extended period.
• Ability to lift, carry, and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to enhance the guest experience.
• Maintain cleanliness and guest satisfaction around recreational areas.
• Check in arriving guests and help them find recreation options.
• Clean areas while following standard operating procedures.

Skills

Guest service experience

Engaging personality

Effective communication

Physical stamina

Job description

Pyramid Global Hospitality at Stonewall Resort creates a supportive environment for employees and guests alike. Stonewall Resort is a lakeside destination in the Adirondacks, offering pool, golf, and lodging services.

Recreation Attendant

Responsibilities:

• Engage with guests to ensure their stay is going well.
• Work as a team to enhance the guest experience.
• Maintain an active presence around the recreational areas, ensuring cleanliness and guest satisfaction.
• Work closely with housekeeping to ensure towels are clean and readily available.
• Check in arriving guests to the area, helping them to identify as hotel/resort guests and to find available recreation options for them.
• Clean all areas in the prescribed manner while following department standard operating procedures.
• Set‑up and break down the recreational areas to ensure a successful day.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Qualifications

• Experience in a guest service role.
• Engaging and energetic personality.
• Ability to work on feet for an extended period.
• Effective communication skills.
• Ability to lift, carry, and position loads of at least 25lbs.
• Availability to work varied shifts, including nights, weekends, and holidays.

Compensation

Actual compensation packages are based on a wide array of factors unique to each candidate, including skill set, years and depth of experience, certifications, and specific location.

Equal Opportunity

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.