Lighthouse Resort Recreation Attendant

BENCHMARK; Racine (WI); On-site; USD 16,531 - 24,796; Part time

Job summary

BENCHMARK is looking for a guest services team member in Racine, Wisconsin, to ensure a welcoming experience for all guests. Your responsibilities will include engaging with guests, maintaining cleanliness in recreational areas, and supporting check-in processes. The ideal candidate should bring experience in guest services, excellent communication skills, and an energetic personality.

This position requires a willingness to work varied shifts including nights, weekends, and holidays. The company values diversity and inclusion in its hiring practices.

Qualifications

• Experience in a guest service role.
• Ability to communicate effectively with guests and team members.
• Engaging and energetic personality.

Responsibilities

• Engage with guests to ensure satisfaction during their stay.
• Maintain cleanliness in recreational areas.
• Assist in checking in guests and providing recreation options.

Skills

Guest service experience

Effective communication

Energetic personality

Job description

A private conference and guest facility operated for a globally recognized client.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to enhance the guests experience.
• Maintain an active presence around the recreational areas, ensuring cleanliness and guest satisfaction.
• Work closely with housekeeping to ensure towels are clean and readily available.
• Check in arriving guests to the area, helping them identify as hotel/resort guests and to find available recreation options for them.
• Clean all areas in the prescribed manner while following department standard operating procedures.
• Set‑up and break down the recreational areas to ensure a successful day.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Qualifications

• Experience in a guest service role.
• Engaging and energetic personality.
• Ability to work on feet for an extended period.
• Effective communication skills.
• Ability to lift, carry and position loads of at least 25 lbs.
• Availability to work varied shifts, including nights, weekends and holidays.

Compensation

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.