Recreation Attendant

Troon; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Recreational Attendant to enhance the member experience at a premier country club. In this role, you will oversee activities in the fitness and pool areas, ensuring a safe and enjoyable environment for all patrons. Your customer service skills will shine as you greet members, assist with inquiries, and manage pool safety. This position offers a dynamic work environment where teamwork and collaboration are key. If you thrive in a leisure-oriented setting and are dedicated to providing exceptional service, this opportunity is perfect for you.

Qualifications

• Previous experience in customer service or recreation preferred.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet members and guests, assist with check-ins and reservations.
• Monitor pool area for safety, enforce rules, and maintain cleanliness.
• Anticipate member needs and resolve issues for a positive experience.

Skills

Customer Service

Communication Skills

Multitasking

Interpersonal Skills

Education

High School Diploma or Equivalent

Job description

Country Club of Colorado
125 E Clubhouse Dr
Colorado Springs, CO 80906, USA

As a Recreational Attendant at the Country Club of Colorado, you will play a pivotal role in enhancing the experience of our members and guests. You will be responsible for overseeing activities and ensuring a safe and enjoyable environment across the fitness area and the pool area. This position requires a dynamic individual who is passionate about customer service, adept at multitasking and enjoys working in a leisure-oriented environment.

Key Responsibilities:

1. Front Desk Duties: Greet members and guests in a friendly and professional manner. Assist with check-ins, reservations, and inquiries related to recreational facilities and activities. Provide accurate information about club services, events, and amenities. Handle cash transactions and maintain records of sales.
2. Pool Area Management: Monitor pool area to ensure safety regulations are observed. Enforce pool rules and guidelines to ensure a safe and enjoyable experience for all patrons. Respond promptly to any incidents or emergencies, administering first aid as needed. Maintain cleanliness and orderliness of the pool area, including arranging chairs and umbrellas.
3. Customer Service Excellence: Anticipate and address member and guest needs promptly and courteously. Proactively resolve issues or concerns to ensure a positive experience. Foster a friendly and inclusive atmosphere for all patrons.
4. Team Collaboration: Work collaboratively with other staff members to ensure seamless operations. Communicate effectively with colleagues and supervisors regarding any issues or concerns. Assist in training new employees and providing support as needed.

Qualifications:

High school diploma or equivalent. Previous experience in customer service, hospitality, or recreation preferred. Strong communication and interpersonal skills. Ability to multitask and prioritize tasks in a fast-paced environment. Ability to work flexible hours, including evenings, weekends, and holidays.