Part Time - Outside Participant Attendant

Rocky Mountain Health Care Services (RMHCS); Colorado Springs (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health care service provider in Colorado Springs seeks a part-time Outside Participant Attendant. The role involves escorting elderly participants to appointments and assisting them with various needs, ensuring a high standard of care and documentation. Candidates should have strong customer service skills and experience with a frail population.

Benefits

Comprehensive benefits package

Paid Time-Off plan

Qualifications

• Must be knowledgeable in using a Computer and Microsoft Office applications.
• One year experience with a frail or elderly population preferred.

Responsibilities

• Escorts participants to all outside appointments arranged by the scheduling department.
• Documents services provided during the escorted appointment via Electronic Health Records (EHR).
• Maintains proper boundaries when dealing with participants.

Skills

Customer Service

Mobility Assistance

Documentation

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Part Time - Outside Participant Attendant

Join to apply for the Part Time - Outside Participant Attendant role at Rocky Mountain Health Care Services (RMHCS)

Part Time - Outside Participant Attendant

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Join to apply for the Part Time - Outside Participant Attendant role at Rocky Mountain Health Care Services (RMHCS)

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POSITION SUMMARY: Outside Participant Attendant provides an escort for the frail and elderly participants for outside appointments during the day. Assists as necessary within the Scheduling department during down time.

MISSION: Improving lives, Optimizing wellness, Promoting independence

Responsibilities And Duties

ESSENTIAL JOB FUNCTIONS:

• Must remain patient and maintain good customer service when working with participants and internal or external staff
• Escorts participants to all outside appointments that have been arranged by the scheduling department
• Assists with the needs of the participant during any outside appointment (i.e. participant paperwork, toileting, mobility and possible transfers)
• Documents services provided during the escorted appointment consistently and accurately via Electronic Health Records (EHR). Follows and fills out forms completely and neatly. Documentation is completed in a timely manner
• Communicates with Rocky Mountain Health Care Services (RMHCS) for outside appointments, as necessary, including ensuring that the participant is signed in/out of the center and appointment
• Views email throughout the day to receive updated scheduling information
• Checks in with the scheduling department when a participant cancels or no-shows an outside appointment to assist with department needs
• Maintains proper boundaries when dealing with participants. Notifies manager of any possible ethical or boundary issues immediately upon discovery
• Must be available to work various hours to include early morning and late evening appointments. Possible overtime
• Must remain patient and maintain good customer service when working with participants and internal or external staff
• Other duties as requested/assigned
• High school diploma or equivalent is required
• One year of experience with a frail, or elderly population is required preferred
• Must be knowledgeable in how to use a Computer and Microsoft Office applications
• Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public
• Capable of and experienced in assisting individuals with special mobility needs
• Knowledge of how to operate medical equipment (wheelchair, walkers) desired
• Ability to work independently with minimal supervision
  
  

We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, One Medical, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or PRN/casual), job grade and length of service.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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