Recreation Assistant - On Call

City of Sherwood; Sherwood (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Sherwood is seeking an On Call Recreation Assistant to support the Community Services Department and Field House recreation programs in Sherwood, Oregon. The role involves event setup, participant registration, guest assistance, and light administrative duties during evenings, weekends, and some holidays.

The position requires a high school diploma or equivalent (or current enrollment), strong customer service skills, and the ability to work independently in a busy, high-energy

Qualifications

• High school diploma or equivalent required or current student status.
• Experience in customer service is desirable.
• Bilingual in Spanish is a plus.

Responsibilities

• Set up facilities for events and activities per diagrams and coordinate with staff.
• Assist with special events as needed.
• Provide customer service, greet visitors and respond to inquiries from the public.
• Register participants in classes and events.
• Open and close facilities following safety protocols and handle payments as needed.
• Perform clerical tasks such as filing and mailings and operate basic office equipment.
• Monitor facilities during events, ensuring safety and adherence to guidelines.

Skills

Customer service

Office equipment knowledge

Bilingual in Spanish

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheet software

Job description

#2026-19

The City of Sherwood is looking for an On Call Recreation Assistant!

Sherwood, Oregon is a welcoming community with residents who enjoy the quality of life afforded by the picturesque surroundings, economic opportunities and community engagement. This rapidly growing city is part of the Willamette Valley known for its delectable Pinot Noirs and is surrounded by the Tualatin and Chehalem Mountains.

A city of more than 20,000 people call Sherwood home and Washington County has approximately 450,000 residents. This county’s communities serve as great places to raise families for those working in Portland as well as neighboring employment centers in the silicon forest that makes up the metro region.

Field House, On Call Recreation Assistant!

This is an on-call, weekend position, with occasional weeknights and holidays.

Under general supervision, the Recreation Assistant will provide assistance to the Community Services Department and Field house recreation programs. May provide training and orientation to volunteers, students and newly assigned personnel on site policies and practices.

This description covers the most significant essential and auxiliary duties performed by the position, but does not include other occasional work, which may be similar, related to, or a logical assignment for the position.

Essential Duties

• Set up facilities for events and activities as needed, following written and drawn diagrams. Work cooperatively with staff members to plan and execute room set up and tear-down.
• Assist with special events as needed.
• Provide customer service, greet visitors and respond to inquiries from the public.
• Provide information in a clear, concise and efficient manner.
• Register participants in classes and special events.
• Open and close facilities for programs and events, following safety protocols.
• Accept and receipt payments as needed.
• Perform cash & cash register handling procedures as needed.
• Perform a variety of clerical activities, such as photocopying, filing, sorting documents, mailings, etc.
• Monitor facility during special events, providing customer service to renter and event participants, monitoring safety and adherence to facility guidelines and reviewing check in/out procedures.
• Perform light cleaning duties as needed.
• Maintain cooperative working relationships with City staff, other organizations, and the general public.
• Follow all safety rules and procedures for work areas.

Auxiliary Duties

• Provide assistance to other staff as workload and staffing levels dictate. Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner.

Knowledge of: General knowledge of recreation programs and general office practices and procedures, English and business grammar, customer service, and use of standard office equipment.

Ability to: Interact effectively with the public, including coaches, teams, players, parents, spectators, and other employees; function in a high energy environment and provide quality customer service to clients of all Recreation Division programs; conduct all games, matches, and activities according to prescribed rules and regulations.

Education and Experience: Any combination of training and experience that provides the required knowledge, skills and abilities is qualifying; typical education would include a high school diploma or equivalent, or current enrollment as a student; and some experience or program specific knowledge in the assigned activity.

Special Requirement/License: Valid Oregon Driver's License.

Desirable Qualifications: Knowledge of word processing and spreadsheet applications and software utilized within the assigned department. Bilingual in Spanish. Previous experience working directly with the public and/or in municipal recreation programs.

Supplemental Information

Physical Demands: While performing the duties of this post, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 25 pounds. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, calculator, and standard office equipment.

Working Conditions: Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. Work schedule includes evening and weekend shifts and availability on short notice.

City of Sherwood is committed to using a Merit Based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

* City of Sherwood is a drug-free workplace *