Recreation Assistant

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR); Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Une opportunité pour le poste d'Assistant de Loisirs au sein de la Navy Region Mid-Atlantic Fleet and Family Readiness (FFR). Le candidat idéal sera responsable de la gestion des programmes de loisirs et de fournir un service client exceptionnel, tout en participant à l'administration quotidienne de divers événements communautaires.

Benefits

Participation à des événements communautaires

Possibilité de développement professionnel

Qualifications

• Expérience dans le service à la clientèle et les activités récréatives.
• Capacité à organiser, planifier et administrer des événements.
• Compétences en informatique et connaissance des procédures MWR.

Responsibilities

• Fournir des services à la clientèle pour les programmes de loisirs.
• Gérer les transactions financières et préparer les rapports.
• Assister à l'organisation d'ateliers et d'événements récréatifs.

Skills

Customer Service

Event Planning

Communication

Organizational Skills

Recreation Knowledge

Education

Emergency First Responder or CPR Certification

Job description

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Summary

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

Duties

• Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items.
• Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
• Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
• Assists in processing customer Internet registrations (i.e., Net Near You), initial log-ins and event registrations.
• Checks Community Recreation equipment and resources in and out, collects applicable rental fees, inventories items and completes inspections upon return.
• Notifies supervisor or program lead if damage or loss has occurred.
• Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed.
• Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
• Assists in administering workshops, clinics and events in leisure and recreation skills, such as camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, and water sports.
• Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
• Assists in day-to-day administration of multiple programs, including submitting after-action reports, patronage data collection, and entering program data.

Additional duties include

• Performing inventory of equipment, retail goods, supplies, and items with cash value.
• Carrying out administrative duties via computer software tracking resources, patron usage, and program metrics.
• Assisting with recruitment, training, and scheduling of Community Recreation staff.
• Supporting adherence to EEO principles and policies.
• Planning, coordinating, publicizing, marketing, and executing MWR programs and events.
• Scheduling entertainment and promotions.
• Updating electronic and multimedia support tools.
• Promoting MWR facilities and events through outreach.
• Encouraging use of online MWR Library resources.
• Developing partnerships with on- and off-base organizations to support MWR programs.
• Conducting community outreach and developing contacts.
• Creating professional proposals, executing agreements, and following up.
• Researching and providing information on recreational opportunities.
• Adhering to NAVMED P-5010 sanitation requirements.
• Initiating maintenance requests for equipment and facilities.
• Supporting community recreation event setup and breakdown.

Requirements

Conditions of Employment include:

• Starting May 7, 2025, non-affiliated individuals will need a REAL ID-compliant driver's license or acceptable ID to access CNRMA Installations.
• Must be 18 years old, able to obtain and maintain a valid state driver’s license.
• Must hold or be able to obtain Emergency First Responder or CPR certification within 90 days.
• Must pass background checks and E-Verify employment verification.

Qualifications

Resumes must demonstrate experience and skills related to customer service and recreation activities. Candidates should be able to organize, plan, and administer events, work independently, and communicate effectively. Knowledge of Navy MWR goals, recreation procedures, and computer skills is required.

Additional Information

Salary depends on experience and education. Participation in a probationary period and electronic deposit is required. The position may require travel and adherence to drug-free workplace policies. This announcement may be used to fill additional vacancies within 60 days.