Recreation Aide

The City of Frederick; Frederick (MD); On-site; USD 16,531 - 22,041; Full time

Job summary

The City of Frederick is seeking a Recreation Aide to monitor recreation and rental activities at satellite centers. You will supervise Center Aides, handle registrations and fees, and be the first point of contact for patrons at your assigned center.

You will report to the Recreation Supervisor, provide excellent customer service to the community, and help ensure safe, clean, and well-run facilities. This role emphasizes reliability, organization, and a friendly, service-oriented approach.

Qualifications

• High school graduate or GED; current senior in high school.
• Applicant must be 17 years of age or older.
• Experience or ability to supervise staff and manage a facility.
• Ability to provide friendly customer service and record-keeping.

Responsibilities

• Supervise Center Aides and assign workstations and monitor the satellite facility.
• Collect and record all fees for center use or program registration.
• Provide customer service to the community and satellite center members.
• Ensure proper facility usage and safety for patrons and groups.
• Maintain equipment and ensure facility cleanliness and safety.
• Report problems to the Recreation Supervisor and log hours worked.
• Cover scheduled hours and provide coverage when needed.
• Complete accident forms and report safety concerns to the Recreation Supervisor.

Skills

Customer service

Supervision

Education

High school diploma or GED

Current Senior in High School

Tools

Telephone system

Job description

Job Summary

The Recreation Aide is responsible for monitoring the recreation and rental activities at various satellite centers within The City of Frederick. This position requires supervising patrons, and ensuring the smooth operation of the specific center that they are assigned to. As a Recreation Aide you are the first line of contact for customers or clients entering the satellite center. This is position requires the supervision of Center Aides and reports directly to the Recreation Supervisor. Duties include providing customer service to the community and members of the satellite center, answering multi-line telephone system, maintaining records, and various other duties.

• Responsible for reporting to the Recreation Supervisor
• Responsible for the direct supervision of the Center aides, assigning workstations and monitoring the satellite facility
• Responsible for the collection and recording of all fees received in association with the center use or program registration
• Responsible for customer service as it relates to the Recreation Department's duty to the community
• Ensure proper facility usage by all patrons and rental groups
• Responsible for maintenance and proper use of equipment
• Responsible for ensuring the security and cleanliness of the facility prior to the ending of each shift
• Report any problems or concerns to the Recreation Supervisor
• Responsible for reporting all hours worked as directed by Recreation Supervisor
• Responsible for working all scheduled hours as well as provide for coverage if unable to work
• Maintain for the safety of all participants and complete accident forms and report to the Recreation Supervisor

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education And/Or Experience

• High school graduate or GED equivalent Current Senior in High School
• Applicant must be 17 years of age or older

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.

WORK ENVIRONMENT/CONDITION:

Work for this position is performed indoors in a controlled setting. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

This position is not eligible for benefits.

01 Do you possess a High School Diploma or GED equivalent?

• High School Diploma
• GED
• None of the Above

02 What is your professional and personal experience engaging and working with diverse populations?

03 Do you have customer service experience?

• Yes
• No
• Required Question