Recovery Technician Supervisor

Northpoint-Recovery-Holdings,-LL; Loveland (CO); Presencial; USD 55.000 - 70.000; Tempo integral

Resumo da vaga

Northpoint Recovery Holdings, LLC in Loveland, CO is seeking a Recovery Technician Supervisor to support facility operations and on-boarding of new staff. You will oversee training, ensure safety, and collaborate with a multidisciplinary treatment team to provide high-quality patient care.

The role focuses on auditing and managing Recovery Tech processes, observer checks across shifts, and contributing to care plans while maintaining compliance with Northpoint policies.

Qualificações

• Must be at least twenty-one (21) years of age.
• 2+ years of management experience required.
• 2+ years of relevant work experience.
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care.

Responsabilidades

• Facilitate and support new hire training to ensure proper onboarding and safety.
• Manage schedules and staff coverage.
• Safely transport patients in company vehicle.
• Monitor patient behavior and report to clinical staff.
• Maintain facility cleanliness and assist with audits for compliance.
• Document daily logs accurately.
• Support treatment planning and discharge planning.

Conhecimentos

Management experience

Staff training

Patient care

Communication skills

Descrição da vaga

Job Title: Recovery Technician Supervisor

Reports To: Clinical Director

Location: Loveland, CO

Schedule: Friday-Tuesday 8am-5pm

Compensation: $55,000-70,000/year

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY:

As a key member of the Northpoint team, the Recovery Technician Supervisor is responsible for assisting with facility operations, championing on-boarding efforts of new staff and ongoing training efforts for all staff, attending to the safety and wellbeing of patients, and working with a multidisciplinary treatment team in accordance with policy and procedure, to provide the best possible patient care. In this supervisory role this position is responsible for auditing, training, and managing Recovery Tech processes and compliance with all of the following; observation checks for all shifts, facility checklists, room cleanliness and safety, patient transportation, patient and belongings search, patient consents, and admissions processes. This position plays an important role in the implementation of programming and care plans by providing direct and indirect patient care that complies with Northpoint policies and procedures for unlicensed staff. This person will also serve as the subject matter expert on the Rec Tech role. This position will actively support the structure of the milieu through appropriate resource allocation and supervision of patients. The Recovery Technician Supervisor works in a variety of settings throughout the week, including onsite at the facility and other community activities as directed by the Clinical Director.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Facilitate and support new hire training efforts to ensure they receive the appropriate training and education needed, compliance with policies and procedures, and the safety and wellbeing of patients
• Identify opportunities to train and develop Recovery Tech staff to improve moral, efficiency, safety, patient wellbeing, experience, and outcomes
• Manage schedules, coverage and team needs
• Safely transport patients in Company provided vehicle
• Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Timely completion and accuracy of paperwork, including daily logs and forms
• Solely responsible to complete and manage observation checks for all shifts on a regular basis
• Maintain and assist with development of daily schedule and program structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
• Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
• Ensure facility cleanliness and upkeep, and assist with tasks and audits to aid in TJC, State, and Federal compliance initiatives
• Provide on floor assistance due to call outs/changing staff needs and as requested
• Facilitate referrals to other healthcare providers
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Assist in orientation of new patient admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Participate in the inventory process and monitor delegated vendor supplies
• Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS:

• Must be at least twenty-one (21) years of age
• 2+ years of management experience required
• 2+ years of relevant work experience
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
• Knowledge and skills