Transportation Recovery Technician

Northpoint Recovery; Loveland (CO); On-site; USD 26,174 - 28,929; Part time

Benefits offered by this job

Sick Leave

Employee Referral Bonuses

401(k) Retirement Plan & Employer Match

Job summary

A leading behavioral healthcare provider in Loveland, CO is seeking a part-time Transportation Recovery Technician. This role involves transporting clients to various activities, ensuring their safety, and collaborating with a multidisciplinary team to provide quality care. Candidates should be at least 21, have a valid driver’s license, and possess strong communication skills. This position offers a schedule on Monday, Wednesday, and Thursday, and a compensation of $19-$21 per hour. Join us to make a difference in the lives of others.

Qualifications

• Must be at least twenty-one (21) years of age.
• Ability to implement department policies and procedures.
• Knowledge of the surrounding geographic area.

Responsibilities

• Transport clients to off-campus activities.
• Maintain daily schedules and structure.
• Act as a member of the treatment team.

Skills

Communication skills

Interpersonal relationships

Organizational abilities

De-escalation techniques

Problem-solving

Education

Valid driver’s license

Relevant work experience (1+ year)

Tools

Microsoft Office Suite

Job description

Job Title: Transportation Recovery Technician – Part‑Time
Reports To: Recovery Technician Supervisor
Location: Northpoint Colorado (Adult inpatient in Loveland, CO)
Schedule: Monday, Wednesday & Thursday 1 pm-9 pm
Compensation: $19-21 per hour

Northpoint Recovery Holdings, LLC began in 2009 as Ashwood Outpatient and launched the Northpoint platform in 2015. Now celebrating a decade of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence‑based treatment for adults with substance use and co‑occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in‑network, commercial insurance model, Northpoint has grown exclusively through de‑novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

Position Summary

As a member of the Northpoint team, the Transportation Recovery Technician is responsible for attending to the safety and wellbeing of patients and working with a multidisciplinary treatment team in accordance with policy and procedure to provide the best possible patient care. This position plays an important role in the implementation of programming and care plans by providing direct and indirect patient care that complies with Northpoint policies and procedures for unlicensed staff. The role actively supports the milieu structure through appropriate resource allocation and supervision of patients. The Technician works in a variety of settings throughout the week, including onsite at the facility and other community activities.

Essential Responsibilities and Duties

• Transport clients to off‑campus activities, errands and weekly outings
• Support vehicle maintenance
• Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Complete and accurately submit paperwork, including daily logs and forms, on time
• Maintain daily schedules and structure, specifically around transport times, meal times, transition times and other activities outside normal programming hours
• Act as a member of the treatment team and provide patient observation rounds, consistently monitoring patient activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro‑social and coping skills
• Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience
• Ensure facility cleanliness and upkeep under direction of leadership
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Oversee and manage the safe and efficient transport of patients to and from our facilities
• Assist in orientation of new admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Be a role model for patients and create a positive culture with staff by emulating a professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required by established policies and procedures
• Use de‑escalation skills when exposed to volatile clients to maintain personal safety while ensuring safety for clients and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all company policies and procedures
• Perform other job‑related duties as assigned

Qualifications / Requirements

• Must be at least twenty‑one (21) years of age
• Must have a valid driver’s license and a clean driving record
• 1+ year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Demonstrated ability to hold strong personal boundaries and build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to patient rights, safety and sanitation

Preferred Knowledge and Skills

• De‑escalation techniques
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Ability to handle confidential material reliably
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi‑task and prioritize workload in a fast‑paced environment
• Proficiency with PC and Microsoft Office Suite

Part‑Time Benefits

• Sick Leave
• Employee Referral Bonuses
• 401(k) Retirement Plan & Employer Match

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer and is an At‑Will employer. Employment may be terminated at any time by employee or employer with or without notice.