Recovery Support Specialist Supervisor

CommQuest Services Inc; Massillon (OH); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Mental Health days

10 paid holidays

Retirement plan with company match

Medical, Dental, Vision plans

CEU/Licensure reimbursements

Licensure fee coverage

CEU access and discounts

Flexible scheduling

Remote/Hybrid options

Job summary

CommQuest Services, Inc. is seeking a Recovery Support Specialist Supervisor to lead and develop Recovery Support Specialists at our Massillon campus. You will oversee daily operations, support client recovery, and ensure safety and compliance across teams.

Role includes onboarding and staff development, coordination of activities, and collaboration with clinical staff. Requires on-site duties with occasional on-call shifts; benefits include generous time off and ongoing professional development.

Qualifications

• High School Diploma or Equivalent is required.
• Minimum of one year of experience working with clients in chemical dependency/addiction services.
• Must possess an active CDCA credential or obtain within 12 months of hire.
• CPR/First Aid certification must be current; complete Non-Violent Crisis Intervention training within 90 days of hire.

Responsibilities

• Lead Recovery Support Staff Training and Development.
• Coordinate Daily RSS Operations and Staff Support.
• Support Client Recovery and Residential Programming.
• Provide Client Behavioral and Crisis Support.
• Coordinate Safety, Accountability, and Medication Procedures.
• Maintain Documentation and Quality Standards.

Skills

Leadership

Training

Crisis intervention

Client support

Education

High School Diploma or Equivalent

CDCA credential

CPR/First Aid certification

Non-Violent Crisis Intervention training

Job description

Recovery Support Specialist Supervisor

Real-world impact. Life-changing outcomes.

CommQuest is currently seeking a Full Time Recovery Support Specialist Supervisor at our Recovery Campus in Massillon, OH. The Recovery Support Specialist Supervisor (RSS Supervisor) provides day-to-day leadership, training, and support to Recovery Support Specialists while helping ensure a safe, structured, and recovery-oriented environment for clients. This role supports RSS onboarding and development, coordinates daily staff activities, promotes effective client support and engagement, and serves as a key link between Recovery Support Staff, House Management, and clinical teams.

CommQuest Services, Inc. is in partnership with Great Minds Fellowship!

In this role, you will:

• Be valued as an expert
• Provide leadership
• Make a real difference
• Grow professionally

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.

What you gain:

• Relationships with an exceptional team committed to our clients' recovery
• Rewarding experience in the behavioral and substance abuse field
• Opportunities to train the next generation of therapists
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• Lead Recovery Support Staff Training and Development
• Coordinate Daily RSS Operations and Staff Support
• Support Client Recovery and Residential Programming
• Provide Client Behavioral and Crisis Support
• Coordinate Safety, Accountability, and Medication Procedures
• Maintain Documentation and Support Quality Standards
• Promote Collaboration, Communication, and Compliance
• All other duties as assigned.

Schedule: Days/Evenings, including one weekend day per week (Saturday or Sunday) w/ Flex. Schedule to be determined with leadership.

Minimum Qualifications:

• High School Diploma or Equivalent required; some college education preferred.
• Minimum of one (1) year of professional experience working with clients in the chemical dependency/addiction services field required.
• Must possess an active CDCA credential or obtain and maintain a CDCA credential within 12 months of hire.
• Maintains current CPR/First Aid certification; Successfully complete Non-Violent Crisis Intervention training and certification within 90 days of hire.
• Must obtain and maintain any required level of licensure or credentialing based on assigned duties, training, and applicable regulatory requirements.
• Valid driver's license, vehicle insurance, and driving record that meets agency insurance requirements.
• Availability for rotating on-call shifts, some evenings and weekends required.

Full-Time Benefits:

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursements and Additional Workshops/Trainings:
  • Up to 16 hours of paid work release annually for workshops, with $200 in funds for CEUs (24 hours and $250 for employees maintaining two licenses).
  • Licensure fee coverage up to $320 annually for one license.
  • Access to Pyramid programs for CEUs, with costs deducted from funding, and one Pyramid training at a 50% discount.
  • Flexible work scheduling with supervisor approval to make up time during workshop weeks.
  • Workshops/Trainings: EMDR, DBT, CDCA, & More!
• CommQuest Services, Inc. is in partnership with Great Minds Fellowship!
• Salary listed is base pay. Quarterly bonuses for licensed positions!
• Remote/Hybrid options available for counselor roles; based upon facility/department needs, employment experience, and 90-days employment completion.

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.