Recovery Support Specialist (57941)

Phoenix House; Hauppauge (NY); On-site; USD 24,493 - 36,754; Full time

Benefits offered by this job

100% employer-paid medical insurance

Job summary

Phoenix House in Hauppauge, NY is seeking a Recovery Support Specialist to join a values‑based, dedicated team. You will facilitate shift changes, conduct group intake, monitor daily schedules, track attendance, and support clients in staying engaged with program activities.

The role requires a High School diploma, CASAC‑T in good standing, and at least two years of experience in substance use disorder treatment.

Qualifications

• High School diploma or equivalent required.
• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC‑T) in good standing.
• Minimum two years’ experience in a substance use disorder treatment setting.
• Trained to dispense medications to clients in case of emergency.

Responsibilities

• Ensures that patients adhere to the day‑to‑day program schedule, tracking attendance as required.
• Monitors participation in program events and activities.
• Conducts and documents room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.
• Conducts routine facility checks to ensure facility safety and security.
• Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.
• Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.
• Assumes lead duties for shift(s) as assigned, ensuring that the program schedule is followed, all duties are assigned and completed by the team during the shift, and critical incidents are reported to the Manager on Call and appropriately documented.
• Mentors patients toward success in program, including behavior modification, program rules, school work, job responsibilities, and appropriate social interactions with peers, family, and staff.
• Provides safe, timely, and supervised transportation of patients to off‑site appointments or activities as needed.
• Assists in the medication room, as needed.

Skills

Ethical Practices

Judgment

Rapport Building

Emotional Intelligence

Empathy

Professional Boundaries

Global and Cultural Awareness

Critical Evaluation

Problem Solving

Decision Making

Communication

Teamwork

Crisis Management

Technical Capacity

Education

High School diploma or equivalent

Job description

Summary

Are you ready to join a dynamic team of dedicated values‑based leaders and professionals who are committed to creating a healthy, addiction‑free world? As a Recovery Support Specialist at Phoenix House, you will facilitate shift changes, provide Criss intervention counseling, conduct group intake, ensure that clients adhere to the day‑to‑day program schedule, track attendance, and monitor participation in program events and activities. If this sounds like you, we invite you to apply; help us build a healthier, addiction‑free future together.

Benefits

• Phoenix House of NY offers 100% employer‑paid medical insurance for all eligible employees and their dependents.

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values—Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking—guide our approach, ensuring each person receives evidence‑based care that promotes dignity and wellness.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well‑being, and work‑life balance. Here are some of our perks:

• 10 Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages

Responsibilities

• Ensures that patients adhere to the day‑to‑day program schedule, tracking attendance as required.
• Monitors participation in program events and activities.
• Conducts and documents room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.
• Conducts routine facility checks to ensure facility safety and security.
• Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.
• Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.
• Assumes lead duties for shift(s) as assigned, ensuring that the program schedule is followed, all duties are assigned and completed by the team during the shift, and critical incidents are reported to the Manager on Call and appropriately documented.
• Mentors patients toward success in program, including behavior modification, program rules, school work, job responsibilities, and appropriate social interactions with peers, family, and staff.
• Provides safe, timely, and supervised transportation of patients to off‑site appointments or activities as needed.
• Assists in the medication room, as needed.

Job Details

• Location: Hauppauge Residential – Hauppauge, NY
• Type: Full Time, non‑exempt
• Salary: $17.78 – $26.68 per hour

Required Education

• High School diploma or equivalent

Licenses & Certifications

• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC‑T) in good standing

Required Experience

• Minimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co‑occurring disorders.
• Trained to dispense medications to clients in case of emergency.

Competencies (KSAs)

• Ethical Practices
• Judgment
• Rapport Building
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

Work Environment

This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.