Recovery Support Coordinator

Austin Community College; Norwood (MA); On-site; USD 25,310 - 36,048; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Flexible Spending Accounts

Eleven paid holidays

Employer-matched 403(b) retirement savings plan

Employee Assistance Plan

Employee discounts for events

Job summary

A prominent community care provider in Norwood, MA is seeking a Recovery Support Coordinator. This vital role involves case and care management for individuals facing substance use and/or mental health challenges. The position offers a hybrid schedule with 1-2 remote days weekly and emphasizes engagement with treatment and community supports. Ideal candidates should have experience in the field and strong interpersonal skills. Competitive hourly pay starting at $22.27 and excellent benefits are included.

Qualifications

• High School Diploma/GED required, Bachelor’s degree preferred.
• 1 year of related professional experience preferred.
• Lived Experience with mental health or substance use challenges is a plus.

Responsibilities

• Plan and provide supportive activities based on individual needs.
• Assist individuals in engaging with treatment services.
• Maintain confidentiality of clinical records and consumer information.

Skills

Excellent communication skills

Basic computer/technology fluency

Understanding of addiction services

Interpersonal skills

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Electronic healthcare system

Job description

Recovery Support Coordinators are an integral member of the CBHC multidisciplinary team, providing case and care management and system navigation supports to individuals with substance use and/or co-occurring mental health disorders. The purpose of these services is to partner with individuals in accessing treatment services, community resources, and recovery-supported peer/social supports (job, education, health, and dental care, etc.). In addition, the RSC will partner with the person and recovery team in identifying and working through system barriers to recovery.

In this vital role, the RSC will:

• Plans and provides supportive, safe activities of varying type and functional level in response to identified needs of the individual
• Assists the individual in becoming engaged with treatment services, 12-step/peer services, and community supports through supportive outreach meetings
• Provides information about, and facilitate access to, community and recovery supports, including supports for families.
• Maintains confidentiality of clinical records and privileged consumer information in conformity with state and federal law and regulations.

Schedule

Full Time, 40 hours

• Hybrid position with opportunity for 1 to 2 remote days a week
• One weekend shift - 9am to 5pm and One weekday evening shift until 8pm required

Pay

$22.27 hourly

• $1 increase for CPS
• $2 increase for CARC

Why You’ll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts –both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture

• Excellent communication, interpersonal, and communication skills.
• Basic computer/technology fluency (including Microsoft Office; comfortable navigating an electronic healthcare system – EHR.) required.
• Valid driver’s license, safe driving record and regular access to a reliable transportation required.
• Coordinators must possess sufficient knowledge and understanding about treatment and recovery from substance use This includes but is not limited to: an understanding of addiction services available for Mass Health Members and resources available in the geographic area where they will work.

Required Experience

• High School Diploma/GED required, Bachelor’s degree preferred
• At least 1 year of related professional experience in closely related role
• Lived Experience with mental health or substance use challenges strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.