Recovery Support Lead: Patient Care & Team Leadership

RCA - Recovery Centers of America Management Company; Monroeville (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Recovery Centers of America at Raritan Bay is seeking a dedicated Recovery Support Supervisor to lead a team of Recovery Support Specialists, ensuring a safe, therapeutic environment and high-quality patient care. You will supervise scheduling, coaching, and performance, collaborate with Nursing, Clinical, and Admissions, and drive KPI outcomes while maintaining regulatory standards across the facility in Monroeville, PA.

Schedule: 8:00am-4:30pm, Monday–Friday; flexibility required.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and safe driving record required.
• Associate degree or higher preferred.
• Certification (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred.
• 3+ years’ experience in behavioral health or substance use treatment as RSS, BHT, MHT, or similar preferred.
• Experience supervising or leading small teams preferred.

Responsibilities

• Lead and supervise a team of Recovery Support Specialists, including scheduling, coaching, and performance oversight.
• Achieve KPIs such as rounding timeliness, group attendance, patient satisfaction, and safe discharge metrics.
• Support quality improvement initiatives and regulatory compliance.
• Conduct safety and security checks and complete required documentation.
• Collaborate with Leadership Team to ensure streamlined operations and patient experiences.
• Oversee RSS programming and facilitate engagement throughout the facility.
• Participate in hiring, onboarding, and training RSS staff.
• Review rounding reports and incident logs to address issues as needed.
• Ensure coverage during evenings and weekends with clinical/nursing leaders.
• Apply 12-Step modalities, DBT, MAT, MI in practice and behavior modification strategies.

Skills

Strong organizational skills

Excellent communication

Data analysis to improve safety

MS Word, Excel, PowerPoint

Team leadership

Adaptability

Patient care knowledge

Education

Associate degree or higher

Certification (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible)

High School Diploma or GED

Tools

MS Word

Excel

PowerPoint

Job description

Recovery Centers of America at Raritan Bay is seeking a dedicated Recovery Support Supervisor to lead a team of Recovery Support Specialists, ensuring a safe, therapeutic environment and high-quality patient care. You will supervise scheduling, coaching, and performance, collaborate with Nursing, Clinical, and Admissions, and drive KPI outcomes while maintaining regulatory standards across the facility in Monroeville, PA.

Schedule: 8:00am-4:30pm, Monday–Friday; flexibility required.