Recovery Specialist Supervisor

Behavioral Health Network, Inc.; Springfield (MA); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical, dental, vision

Employee assistance programs

Great Place to Work

Job summary

Behavioral Health Network (BHN) is seeking a Recovery Specialist Supervisor for the My Sister’s House program in Western Massachusetts. You will supervise Recovery Specialist staff, oversee Medication Specialists, and ensure safe operations and coordinated care for women in recovery.

The role requires experience in substance abuse treatment, knowledge of regulatory guidelines, and a commitment to BHN’s HEART values.

Qualifications

• At least one year of experience in a substance abuse treatment environment.
• Understanding of DPH Bureau of Substance Abuse regulations.
• High School Diploma or GED is required.
• Valid driver’s license is required.
• Experience with EMR, word processing and email systems.
• CNA, LADC II or LADC III preferred.

Responsibilities

• Supervise Recovery Specialist staff at My Sister’s House.
• Supervise Medication Specialists.
• Manage the Medication Room and processes.
• Provide crisis intervention and emergency services as needed.
• Assist in staff selection, scheduling, and coaching of employees.
• Develop and implement educational programs as needed.
• Conduct routine facility checks and report safety/maintenance concerns.
• Document progress notes in the Electronic Health Record in a timely, thorough manner.
• Report to the Program Director of the My Sister’s House program.

Skills

Empathy

Co-occurring disorders understanding

Substance abuse treatment experience

Supervisory experience

DPH regulations knowledge

EMR proficiency

Driver's license

High School Diploma

Education

High School Diploma or GED

Driver License

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Recovery Specialist Supervisor to join our My Sister’s House team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Supporting the growth, independence, and safety of the individuals served.
• Providing support and guidance as a role model to others, as needed.
• Providing direct supervision to Recovery Specialist staff at My Sister’s House.
• Providing direct supervision to Medication Specialists.
• Managing the Medication Room and process.
• Providing crisis intervention and emergency services, as needed.
• Assisting in staff selection, resolving personnel issues, and scheduling and coaching/counseling of employees.
• Facilitating the development and implementation of educational programs, as needed.
• Conducting routine facility checks to report any program-specific safety and maintenance concerns.
• Completing program specific forms, documentation, and progress notes in the Electronic Health Record in a timely and thorough manner.
• Completing individually assigned responsibilities, such as room checks, house laundry, etc.
• Reporting directly to the Program Director of the My Sister’s House program.

The goal of the My Sister’s House program at BHN is to serve women ages 18 and up, including pregnant and post-partum women and their infants, who are working to recover from addiction and improve their lives. BHN employees at the 24-hour long-term program serve the women by providing a range of services including counseling, educational services, living skills training, parenting groups, and more.

Who You Are:

• Commitment to client empowerment and growth, human rights, and community integration (required).
• Ability to understand, empathize, and work with an addicted population, including those with co-occurring disorders.
• At least one year of experience in substance abuse treatment environment (required).
• At least two years of supervisory experience (preferred).
• Understanding of Medication management in an RRS program, following BSAS regulations.
• CNA, LADC II or LADC III (Licensed Alcohol and Drug Assistants) or equivalent (preferred).
• High School Diploma or equivalent (required).
• Knowledge of DPH Bureau of Substance Abuse regulations (required).
• Proficient use of the EMR system, word processing and email system.
• Valid driver’s license (required).

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Available Schedules:

Full Time: Sunday-Thursday, 12:45pm-9:15pm

Pay Rate/Range:

$26/hr

Qualifications

Education

Required

High School Diploma/GED or better.

Experience

Required

1 year:

At least one year of experience in substance abuse treatment environment (required).

Preferred

2 years:

At least two years of supervisory experience (preferred).

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.