Recovery Specialist

Riverbend; Lowell (MA); On-site; USD 40,000 - 52,000; Full time

Job summary

Riverbend seeks a Recovery Specialist to support program operations and resident care within a residential treatment setting. The role focuses on safety, recovery orientation, and daily activity coordination alongside program staff.

Responsibilities include supervising residents, assisting with daily schedules, providing crisis support, and maintaining accurate logs and documentation in the EHR system.

Qualifications

• Minimum one (1) year of experience in addiction recovery services, behavioral health, or related field.
• CPR certification required or obtainable during employment.
• Ability to support residents and maintain professional boundaries.

Responsibilities

• Supervise and monitor health, safety, and well-being of program residents.
• Promote and support residents in their recovery journey.
• Assist residents with daily schedules and program expectations.
• Provide crisis intervention and support for resident and programmatic issues.
• Complete daily monitoring and communication logs.
• Maintain staffing ratios and assist with daily operational tasks.
• Cooperate with clinical staff to ensure effective program operations.
• Observe medication policies and assist with counts and documentation.
• Utilize EHR for required documentation and reporting.

Skills

Team leadership

Interpersonal skills

Documentation

Organizational skills

Communication

Education

Associate's Degree preferred

Tools

EHR systems

Microsoft Office

Job description

Riverbend provides top-tier addiction recovery treatment, behavioral health services, and community re-entry programs.

At Riverbend, we are devoted to delivering the highest quality care to those we serve. We strive to build a professional, compassionate, determined, and patient team dedicated to providing exceptional service to our clients and communities.

Our Culture

Mission First

Our mission is simple, although not easy: to deliver the highest level of professional and compassionate care to every individual we serve. Whether clients require addiction treatment, sober housing, outpatient clinical care, outreach services, community re-entry support, or other related services, Riverbend is committed to helping them achieve lasting success.

Cooperative Teamwork

Our mission requires collaboration. At Riverbend, we believe strong teams can accomplish extraordinary results. We foster a culture of cooperation, mutual respect, and shared responsibility. We value collaboration not only for its effectiveness in solving problems but also for the support, trust, and sense of belonging it provides. We believe work is more meaningful and rewarding when employees trust and care for one another.

Every employee brings valuable skills and experience to Riverbend. We encourage ongoing professional growth and development through continuous learning. Developing new skills requires humility, curiosity, and confidence. Whether you are beginning your career or are an experienced professional, Riverbend is committed to helping you grow and advance your abilities.

Position Title

Recovery Specialist

Position Summary

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Resident Care and Support

• Supervise and monitor the health, safety, and well-being of program residents.
• Promote and support residents in their recovery journey.
• Assist residents in following daily schedules, routines, and program expectations.
• Provide crisis intervention and support for resident and programmatic issues.
• Assist residents with daily living needs and program requirements.

Program Operations

• Complete daily monitoring and communication logs.
• Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
• Cooperate with clinical staff to ensure effective and efficient program operations.
• Assist with daily operational tasks, including:
• Grocery shopping
• Meal preparation
• Monitoring resident chores
• Household tasks and assignments
• Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

• Complete Internal Incident Reports and Critical Incident Reports when required.
• Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
• Complete all required documentation accurately and in a timely manner.
• Utilize the agency's Electronic Health Record (EHR) system and complete assigned documentation.
• Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
• Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

• Complete required medication training with the Program Nurse or Medication Specialist.
• Adhere to all medication policies and procedures.
• Observe and document residents’ self-administration of medications.
• Complete and document daily medication counts.
• Attend and actively participate in staff meetings as assigned.
• Participate in individual and group supervision sessions.
• Participate in annual performance evaluations with the Program Director.
• Complete all required monthly online and in-person training programs.
• Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

• Utilize overdose prevention training and administer Narcan when necessary and appropriate.
• Perform other duties as assigned by management.
• Excellent professional boundaries
• Strong verbal and written communication skills
• Ability to work effectively both independently and as part of a team
• Strong organizational and time-management skills
• Working knowledge of:
• Microsoft Word
• Microsoft Excel
• Electronic Health Record (EHR) systems

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to occasionally lift and/or move up to 25 pounds.
• Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

• Associate's Degree preferred.

Experience

• Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
• Demonstrated knowledge of recovery-oriented care and best practices.
• Ability to effectively support and promote recovery.

Certifications

• Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

• Valid driver's license required for most residential staff positions unless otherwise approved by the hiring manager.
• Staff may be required to transport residents using their personal vehicle or a company vehicle.
• Employment may be contingent upon successfully passing a driving record review.
• Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
• Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Equal Opportunity Employer

Riverbend is committed to creating a diverse and inclusive workplace. We encourage qualified candidates from all backgrounds to apply and are dedicated to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.