Recovery Manager - Franklin and Surrounding Counties

CareStar, Inc.; Columbus (OH); Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Remote flexibility

Competitive salary based on experience

Comprehensive benefits: Medical,Dental

401(k) with match

Paid time off + holidays

ESOP – ownership in CareStar

Job summary

CareStar, Inc. is seeking a Recovery Manager to serve multiple Ohio counties, providing eligibility assessments, personalized care plans, and cross-system coordination of services. The role blends remote work with on-site visits to meet clients and connect them with essential supports.

You will collaborate with behavioral health and medical teams, helping clients access Medicaid and community resources while adhering to organizational policies and safeguarding confidentiality.

Qualifications

• Experience in home and community-based services (3+ years in last 5 years).
• Strong knowledge of Medicaid and behavioral health systems.
• Solid familiarity with local community resources.

Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment).
• Develop and maintain individualized, person-centered care plans.
• Coordinate and authorize services across behavioral health, medical, and community-based systems.
• Assist individuals in accessing Medicaid and other essential services.
• Monitor service delivery and ensure compliance with program guidelines.
• Serve as the lead advocate and care coordinator for each participant.
• Adhere to the CareStar Rule in performance of job responsibilities.
• Understand and comply with CareStar Policies and Procedures.
• Maintain confidentiality related to patient information and avoid unlawful disclosures.
• Follow the Acceptable Use Policy while using CareStar information systems.

Skills

Home-based services exp

Medicaid knowledge

Behavioral health systems knowledge

Education

Bachelor's degree in Social Work, Counseling, Psychology, Nursing or related field

LSW or RN preferred

Job description

Recovery Manager – Franklin, Delaware, Licking, Fairfield, Pickaway, Fayette, Madison, and Union Counties, Ohio

Company: CareStar, Inc.

Location: Franklin, Delaware, Licking, Fairfield, Pickaway, Fayette, Madison, and Union Counties, Ohio (and surrounding areas)

Job Type: Full-Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Recovery Managerto join our Specialized Recovery Support Servicesprogram. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Recovery Manager, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)

• Develop and maintain individualized, person-centered care plans

• Coordinate and authorize services across behavioral health, medical, and community-based systems

• Assist individuals in accessing Medicaid and other essential services

• Monitor service delivery and ensure compliance with program guidelines

• Serve as the lead advocate and care coordinator for each participant

• Adhere to the CareStar Rule in performance of job responsibilities.

• Understand and comply with CareStar Policies and Procedures.

• Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

• Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field

• Preferred: Licensed Social Worker (LSW) or Registered Nurse (RN)

• Minimum 3 year of experience in home and community-based services (within the last 5 years)

• Experience working with individuals with chronic conditions or severe and persistent mental illness

• Strong knowledge of Medicaid, behavioral health systems, and local community resources

Why Join CareStar?

• Remote flexibility with meaningful community engagement

• Competitive salary based on experience and education

• Comprehensive benefits: Medical, dental, vision, life insurance

• 401(k) with a generous company match

• Paid time off + 10 paid holidays

• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

• Supportive, mission-driven culture focused on improving lives