Recovery Manager - Lucas and Surrounding Counties

CareStar, Inc.; Toledo (OH); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

PTO + 10 holidays

ESOP

Job summary

CareStar, Inc. is recruiting a Recovery Manager to join its Specialized Recovery Support Services in Ohio. You will assess needs, build personalized care plans, and connect individuals with essential services, while balancing remote work with required field visits.

Responsibilities include eligibility evaluations, coordinating services across health and community systems, and advocating for participants to access Medicaid and maintain compliance.

Qualifications

• Bachelor's degree in Social Work, Counseling, Psychology, Nursing, or related field.
• Licensed Social Worker (LSW) or Registered Nurse (RN) preferred.
• Minimum 3 years in home and community-based services (within last 5 years).
• Experience with chronic conditions or severe mental illness.
• Strong knowledge of Medicaid, behavioral health systems, and local resources.

Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment).
• Develop and maintain individualized, person-centered care plans.
• Coordinate and authorize services across behavioral health, medical, and community-based systems.
• Assist individuals in accessing Medicaid and other essential services.
• Monitor service delivery and ensure program compliance.
• Serve as lead advocate and care coordinator for each participant.

Skills

Face-to-face assessments

Care planning

Service coordination

Advocacy

Confidentiality

Education

Bachelor's degree in Social Work, Counseling, Psychology, Nursing or related field

Tools

Medicaid knowledge

Job description

Recovery Manager – Lucas, Fulton, Henry, Wood, and OttawaCounties,Ohio

Company: CareStar, Inc.
Location:Lucas, Fulton, Henry, Wood, and Ottawa Counties, Ohio
Job Type: Full-Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Recovery Manager to join our Specialized Recovery Support Services program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Recovery Manager, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Conduct face-to-face eligibility evaluations and assessments (e.g., Adult Needs and Strengths Assessment)
• Develop and maintain individualized, person-centered care plans
• Coordinate and authorize services across behavioral health, medical, and community-based systems
• Assist individuals in accessing Medicaid and other essential services
• Monitor service delivery and ensure compliance with program guidelines
• Serve as the lead advocate and care coordinator for each participant
• Adhere to the CareStar Rule in performance of job responsibilities.
• Understand and comply with CareStar Policies and Procedures.
• Maintain confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follow the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Bachelor's degree in Social Work, Counseling, Psychology, Nursing, or a related field
• Preferred: Licensed Social Worker (LSW) or Registered Nurse (RN)
• Minimum 3 year of experience in home and community-based services (within the last 5 years)
• Experience working with individuals with chronic conditions or severe and persistent mental illness
• Strong knowledge of Medicaid, behavioral health systems, and local community resources

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) - become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives