Recovery - Coordinator 1

LSU New Orleans; New Orleans (LA); On-site; USD 40,000 - 50,000; Full time

Job summary

LSU New Orleans, Department Medicaid Support, seeks a subject matter expert in Third-Party Liability (TPL) Recovery handling Estate, Trauma, and Special Needs Trusts. You will analyze Medicaid claims, develop policy insights, and support complex recoveries, including coordination with legal teams and insurance providers.

The role requires excellent analytical and organizational skills, ability to manage multiple projects, and proficiency with Microsoft Office.

Qualifications

• Bachelor's degree or 6 years’ professional work experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including Outlook, Word, and Excel.

Responsibilities

• Serve as SME in Third-Party Liability (TPL) Recovery for Estate, Trauma, and Special Needs Trusts.
• Develop advanced knowledge of Medicaid policy to interpret claims and recoveries.
• Coordinate with LDH’s Bureau of Legal Service, families, attorneys, insurers, and third parties.
• Perform advanced research and calculations for appropriate recovery amounts.
• Assist in planning, design, testing, and implementation of recovery system changes.

Skills

Analytical skills

Organizational skills

Time management

Project management

Verbal and written communication

Education

Bachelor’s degree or 6 years’ experience in lieu of degree

Advanced degree

Tools

Microsoft Office Suite

Excel

Outlook

Word

Job description

Thank you for your interest in LSU New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department Medicaid Support

Job Summary Job Description

May serve as the subject matter expert in Third-Party Liability (TPL) Recovery issues related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. Provides support in responses to escalated matters. Develops an advanced working knowledge of Medicaid and Eligibility policy to interpret Medicaid claims. Participates in the development and implementation of TPL policies and procedural changes related to Estate, Trauma, Special Needs Trusts, and/or restitution recoveries. Performs advanced research of claims to identify claims associated with accident-related diagnoses and treatments and/or applicable to various recovery types. Performs advanced calculations to determine appropriate claims recovery amounts and processes incoming payments. Provides support to the Medicaid Fraud and Recovery Investigative Unit’s ongoing, statewide operational activities relative to restitution and fraud recoveries. Pursues the recovery of funds from third parties (including the estates and Trusts of deceased recipients), as appropriate and according to established policies and procedures; includes issuance of recovery notices and assistance to LDH’s Bureau of Legal Service when defending LDH’s interest in legal proceedings. May conduct extensive asset, estate, succession, claim, and other necessary case research. Requires regular coordination with LDH’s Bureau of Legal Service, families of deceased Medicaid recipients, attorneys, insurance companies, and other third parties, in the regular management of assigned Recovery caseload. May serve as the LDH representative for recovery matters under appeal, including preparation of Summaries of Evidence and other documentation and processes required of the LDH’s and Department of Administrative Law’s fair hearing processes. Assists in making recommendations for system changes required due to changing federal and/or state regulations, Medicaid policies, and other factors including system modernization efforts. Participates in planning, development, design, testing, and implementation of changes and/or new specifications to the recovery system. May serve as backup to team lead (i.e. Recovery Coordinator 2). Other tasks, as directed.

Required Qualifications:

• Bachelor’s degree or 6 years’ professional work experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
• Great attention to detail and follow up, and verbal/written communications skills.

Desired Qualifications:

• Advanced degree.
• Minimum one year of experience in Medicaid Long Term Care and HCBS programs.
• Minimum one year of experience with the Louisiana Medicaid systems and policy.
• Minimum one year of experience with liability insurance claims processing.
• CPT, ICD-9 or ICD-10 coding, and HCPCS knowledge.

SALARY: 40-50k

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.