Recovery Alumni Coordinator

Avenues Recovery Center; Richmond (VA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

Disability Insurance

Employer-Paid Life and AD&D

HRSA student loan repayment

Job summary

Avenues Recovery Center is hiring for an Alumni Program Manager to manage all aspects of our alumni initiatives, engage with graduates through calls, meetings, and events, and ensure Salesforce reporting accuracy.

You will connect alumni with clinical resources in collaboration with the Clinical Director and oversee alumni social media activity to maintain strong engagement across platforms.

Qualifications

• High School Diploma or GED preferred.
• Substance use/recovery experience strongly preferred.
• If in recovery, min. 1 year period of sustained sobriety required.
• Excellent interpersonal, observation, and communication skills.
• Warm, engaging and dynamic personality; dignified character.
• Ability to maintain absolute confidentiality and firm boundaries.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming etc.).
• Engage with alumni in a personal, meaningful way through calls, meetings and events.
• Conduct alumni follow-up calls, following established timeline.
• Maintain consistent and accurate Salesforce reporting.
• Connect alumni with clinical support and resources, in collaboration with Clinical Director.
• Oversee all alumni social media pages, maintaining consistent activity and engagement.

Skills

Interpersonal

Communication

Confidentiality

Recovery experience

Education

High School Diploma or GED

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with twenty one locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)
• Engage with alumni in a personal, meaningful way through calls, meetings and events
• Conduct alumni follow-up calls, following established timeline
• Maintain consistent and accurate Salesforce reporting
• Connect alumni with clinical support and resources, in collaboration with Clinical Director
• Oversee all alumni social media pages, maintaining consistent activity and engagement

What We're Looking For

• High School Diploma/ GED preferred
• Substance use/recovery experience strongly preferred
• If in recovery, min. 1 year period of sustained sobriety required
• Excellent interpersonal, observation, and communication skills
• Warm, engaging and dynamic personality; dignified character
• Ability to maintain absolute confidentiality and firm boundaries

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

Benefits

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment

Salary: $21 - $27 per hour