Recovery Alumni Coordinator

Avenues Recovery; Richmond (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Employer-Paid Life and AD&D

LifeTime Benefit Term Insurance with L

Legal Coverage

Pet Insurance

Identity Theft Protection

Employer-Paid Employee Assistance Pro-

Flexible Spending Account (FSA) - Med

Job summary

Avenues Recovery Center in Richmond, VA seeks an Alumni Program Coordinator to manage the alumni network across our centers. You will coordinate follow-up activities, resources, and programming, and work with clinical staff to connect alumni to support services.

You'll engage with alumni by phone, video, and events, maintain Salesforce reporting, and help grow a vibrant, confidential community that supports recovery and ongoing engagement with our centers.

Qualifications

• High School Diploma or GED preferred.
• Substance use/recovery experience strongly preferred.
• If in recovery, minimum 1 year sobriety required.
• Excellent interpersonal, observation, and communication skills.
• Warm, engaging and dynamic personality; dignified character.
• Ability to maintain absolute confidentiality and firm boundaries.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming).
• Engage with alumni in a personal, meaningful way through calls, meetings and events.
• Conduct alumni follow-up calls, following established timeline.
• Maintain consistent and accurate Salesforce reporting.
• Connect alumni with clinical support and resources, in collaboration with Clinical Director.
• Oversee all alumni social media pages, maintaining consistent activity and engagement.

Skills

Interpersonal skills

Communication

Observation

Confidentiality

Education

High School Diploma/GED

Tools

Salesforce

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with twenty one locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

What You'll Do

• Manage all aspects of Alumni Program (Follow - up, resources, programming etc.)


• Engage with alumni in a personal, meaningful way through calls, meetings and events


• Conduct alumni follow-up calls, following established timeline


• Maintain consistent and accurate Salesforce reporting


• Connect alumni with clinical support and resources, in collaboration with Clinical Director


• Oversee all alumni social media pages, maintaining consistent activity and engagement

What We're Looking For

• High School Diploma/ GED preferred


• Substance use/recovery experience strongly preferred


• If in recovery, min. 1 year period of sustained sobriety required


• Excellent interpersonal, observation, and communication skills


• Warm, engaging and dynamic personality; dignified character


• Ability to maintain absolute confidentiality and firm boundaries

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

• 401K with employer match


• Medical Insurance


• Dental


• Vision


• Accident


• Critical Illness


• Hospital Indemnity


• Voluntary Short-Term Disability


• Voluntary Long -Term Disability


• Employer-Paid Life and AD&D


• LifeTime Benefit Term Insurance with Long Term Care


• Legal Coverage


• Pet Insurance


• Identity Theft Protection


• Employer-Paid Employee Assistance Program


• Flexible Spending Account (FSA) - Medical


• Dependent Care FSA (DCF)


• Eligible for HRSA STAR federal student loan repayment