Records Support Specialist — Fast-Paced Legal Ops (Bryan, TX)

Lexitas; Bryan (TX); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid time off

Paid holidays

Maternity leave

Baby bonding leave

Military leave

Job summary

Lexitas is seeking a detail-oriented Records Support Specialist I to join the Bryan office. You will coordinate retrieval of essential records for attorneys in civil litigation, ensuring timely, accurate, and confidential service delivery.

The role supports a high-volume records production team and involves constant client communication, documentation, and adherence to HIPAA and legal standards.

Qualifications

• High school diploma or equivalent required.
• Familiarity with subpoenas, written depositions, and affidavits is a plus.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word, Adobe Acrobat, and Windows.
• Legal terminology experience preferred but not required.

Responsibilities

• Make 80–100 outbound calls daily to facilitate record collection.
• Maintain accurate and timely documentation of all correspondence with clients and record holders.
• Coordinate with Account Managers to ensure seamless fulfillment of record requests.
• Provide daily written status updates to clients.
• Manage an active caseload of 350–375 open orders.
• Uphold HIPAA compliance and maintain strict confidentiality of sensitive medical and legal records.

Skills

Detail-oriented

Team player

Proactive communicator

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Adobe Acrobat

Windows

Job description

Lexitas is seeking a detail-oriented Records Support Specialist I to join the Bryan office. You will coordinate retrieval of essential records for attorneys in civil litigation, ensuring timely, accurate, and confidential service delivery.

The role supports a high-volume records production team and involves constant client communication, documentation, and adherence to HIPAA and legal standards.