Records Specialist - Hybrid Legal Admin

Lowe Law Group; Ogden (UT); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Lowe Law Group in Ogden, UT is seeking a Records Specialist who is highly organized, detail oriented, and reliable. This entry-level role involves obtaining medical records, bills, police reports, and other case-related documents to move clients' cases forward.

You will communicate with providers and agencies, track requests, follow up, and work with Case Managers to ensure timely delivery while protecting confidentiality. Training is provided, and hybrid work is available after training.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and communication skills.
• Excellent attention to detail.
• Basic computer proficiency and ability to learn new systems.
• Ability to handle confidential information.

Responsibilities

• Request medical records, medical bills, police reports, and other case-related documentation.
• Communicate with healthcare providers, law enforcement agencies, records departments, government entities, and third-party records services.
• Track outstanding requests and follow up consistently until the requested records are received.
• Research and troubleshoot requests when the correct agency, provider, process, or contact isn't immediately clear.
• Identify missing or incomplete records and take the necessary steps to resolve the issue.
• Receive, review, organize, and process incoming records and documentation.
• Maintain accurate request statuses and notes within our case management system.
• Work closely with Case Managers and other members of our legal team to make sure they have the records they need.
• Prioritize requests based on case needs and deadlines.
• Protect confidential client, medical, and case information.

Skills

Organizational skills

Communication

Attention to detail

Phone communication

Follow-through

Team collaboration

Problem solving

Independence

Education

High school diploma or equivalent

Tools

Case management software

Job description

Lowe Law Group in Ogden, UT is seeking a Records Specialist who is highly organized, detail oriented, and reliable. This entry-level role involves obtaining medical records, bills, police reports, and other case-related documents to move clients' cases forward.

You will communicate with providers and agencies, track requests, follow up, and work with Case Managers to ensure timely delivery while protecting confidentiality. Training is provided, and hybrid work is available after training.