Records Specialist

Goldenwest Branding; Ogden (UT); On-site; USD 42,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time-off (34 days)

Tuition reimbursement

Retirement and 401K match

Job summary

Goldenwest Credit Union in Utah is seeking a Records Specialist to serve as a liaison between the credit union and the DMV. This full-time role offers 40 hours per week at $20.25 per hour, plus bonus and incentive based on experience and performance.

You will maintain and file titles, assist loan officers with title perfection for auto, boat, and RV loans, and resolve discrepancies while ensuring regulatory compliance. Strong communication and professionalism are essential for success.

Qualifications

• High school diploma required.
• Prior credit union experience is preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Act as liaison between Goldenwest Credit Union and the Department of Motor Vehicles.
• Cultivate and effectively manage long-term, trusting relationships with members.
• Work with loan officers in perfecting titles on auto, boat, and RV loans.
• File and maintain titles.
• Research information and resolve problems, errors, or discrepancies in records.
• Send out titles when loans are paid off; assist collectors to obtain titles for repossession.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Skills

Critical thinking

Communication

Professionalism

Education

High school diploma

Job description

Goldenwest Credit Unionis a premier non-profit financial cooperative providing exceptional member service to our members with locations in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive and commission structure. Our welcoming member focused approach has established Goldenwest as a model of service in the financial industry; proving to our members that we'll take care of you!

WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren’t afraid to grow! We are an organization of people helping people!

• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.

WHAT YOU CAN EXPECT

Our Records Specialists eagerly assist in acting as a liaison between the credit union and the Department of Motor Vehicles.

Location, Schedule Availability & Salary Information

• Monday through Friday 8:00 AM - 6:00 PM
• Full-time, 40 hours per week
• $20.25 per hour, based on experience and performance+ Bonus + Incentive
• Cultivate and effectively manage long-term, trusting relationships.
• Work with loan officers in perfecting titles on all auto, boat, and RV loans.
• File and maintain titles.
• Research information, and resolve problems, errors, or discrepancies in records.
• Send out titles when loans are paid off; assist collectors to obtain titles for repossession.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Why Work for Goldenwest

• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time-off (we pay you to take 34 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• And many, many more...

Experience, Education & Certification

• High school diploma required.
• Prior credit union experience is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.