Records Specialist

Kansas City Police Department; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

The Kansas City Police Department is looking for a candidate who can manage sensitive information responsibly and provide excellent customer service to all patrons. Responsibilities include paperwork processing, data entry, and mail delivery.

Applicants must possess a high school diploma and a valid driver’s license, with the ability to handle various physical tasks daily. This role emphasizes effective communication and organizational skills, as well as compliance with state and federal guidelines.

Qualifications

• Must possess a valid driver's license.
• Ability to lift and carry weights daily.
• Strong spelling and clerical abilities required.

Responsibilities

• Maintain confidentiality of sensitive information.
• Process paperwork and update files in systems.
• Provide customer service to patrons internally and externally.

Skills

Clerical skills

Verbal communication

Customer service

Education

High school diploma or equivalent

Job description

To successfully perform the essential functions of this position, the incumbent must

• possess a high school diploma or equivalent.
• possess a current valid driver’s license to perform occasional mail runs.

Position requires accurate spelling, clerical, and verbal communication skills.

Incumbent will be required to complete post offer, pre-employment testing per Department Policy.

Physical, Cognitive, and Psychological Requirements:

• Lifting/carrying up to 5 to 20 lbs. daily and 20 to 50 lbs. occasionally
• Position requires crouching, standing,walking, pulling, kneeling, typing, reaching, repetitive hand motion, pushing, sitting and driving daily
• Must be able to hear with or without correction.

Brief Job Description

• Maintain highly sensitive information in a confidential and professional manner.
• Maintain knowledge by processing paperwork, updating files, and entering data into the current records management systems and Criminal Justice Information Systems.
• Disseminate confidential information in accordance with the Missouri Sunshine Law.
• Provide optimal customer service with all patrons both internally and externally.
• Determine report classification and create reports according to the state and federal standards and guidelines.
• Sort and distribute internal and US mail. Deliver mail to outlying stations when necessary.
• Collect and record monies due for applicable fees and requests.
• Perform data entry, maintenance, and routing of information on person, property and court order files within the current Criminal Justice Information Systems, records management systems and physical storage areas.
• Re spond to inquiri es and requests for information in a courteous and professional manner.