Records Retention Administration Assistant

HRS Talent Solutions; Fort Worth (TX); Teletrabalho; USD 40 000 - 43 000; Tempo parcial

Resumo da oferta

HRS Talent Solutions is seeking a Records Retention Administration Assistant for a remote, part-time role. You will prepare an organized queue for the records owner, checking online file dates and categories, identifying missing information, and documenting what requires review.

The position relies on office administration skills and careful handling of customer service records, but you will not decide retention periods.

Qualificações

• Office administration and customer service experience are beneficial.
• Ability to maintain accuracy when handling records and metadata.
• Comfort with remote work and private home office setup.

Responsabilidades

• Review online file metadata and approved category guides.
• Record dates and document types for review.
• Flag active cases or conflicting source information.
• Keep restricted files within permitted systems.
• Prepare a concise exception list for the records owner.
• Update review status only after an authorized decision.
• Preserve files and history under the employer's rules.

Conhecimentos

Office administration

Customer service

Attention to detail

Descrição da oferta de emprego

Records Retention Administration Assistant

Older files sometimes need to be reviewed under a company’s retention process. This remote job prepares an organized queue for the person authorized to make that decision. You will check online file dates and categories, identify missing information and record what requires review. The role uses office administration skills and the same care with customer service records that a support team needs, but you will not decide what can be deleted or interpret a legal retention period.

Remote | Part-time | $29.20 - $31.35 per hour

A private home office helps protect the customer files examined during the review.

Prepare, do not dispose

A folder may include several versions of a case document. Use the employer's guide to identify its category and relevant date, and note any uncertainty. If a file belongs to an active customer request, flag it so the owner can check before making a decision. Do not move a file into a trash folder simply because it looks old. Retention rules can differ by record type, and the qualified team will make the determination.

Your tracker should show the record reference, apparent category, date source, and review owner, without copying private content into a general list. If a date is missing, mark it as missing. If an imported file has conflicting metadata, describe the conflict. The work is successful when reviewers can make decisions from an orderly queue rather than an unexamined pile of files.

What belongs in a review queue

A folder might hold an original form, a corrected copy and a later customer message. The date on which a file was uploaded may not be the date the record concerns. Compare the identifiers permitted by the employer and list the items in a way that keeps the relationship clear. If the category is uncertain, flag it instead of making the queue look complete. Nothing should be destroyed just to clear an administrative backlog. Your finished item is a traceable entry with the relevant source and a clear question for the authorized records owner.

Assigned tasks

• Review selected online file metadata and approved category guides.
• Record apparent dates and document types for review.
• Flag active cases or conflicting source information.
• Keep restricted files within permitted systems.
• Prepare a concise exception list for the records owner.
• Update review status only after an authorized decision.
• Preserve files and history under the employer's rules.

Prior records experience is useful but not required. Customer service or office administration background can help with accuracy and privacy habits. The employer will train beginners on its categories and access boundaries. You should be comfortable leaving uncertain items for a reviewer rather than forcing a tidy answer.

A file's creation date in a new system may reflect a migration, not the age of the underlying record. Follow the employer's source hierarchy when identifying dates for review. If a file has no visible category, leave it in an exception group for the owner. An automated label is a useful clue but should not be treated as authority to dispose of a document.

Some records may be on a legal or customer-service hold under the employer's internal process. The designated owner will define how those are flagged. You should not infer that a closed case is safe to delete or that an open one is automatically exempt. Keep an audit trail showing which source you used to prepare the queue and which items were deferred. Reviewers need enough context to decide without exposing the content to staff who do not have access. The job is careful preparation, and an honest “unknown” status is often the right output.

The records owner may return a batch with several items needing better metadata. Update only the fields you can support from an approved source, and preserve the reviewer's question. When a file is mislabeled, do not rely on its title alone; check the permitted metadata and category guide. The quality of the queue is measured by whether decisions can be made responsibly, not by how quickly every item receives a label.