Records Production Specialist - Precise, On-Site Admin

Veritext; St. Louis, Northern (MO, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) matching

Life insurance

Short-term disability

Long-term disability

Paid time off

Learning and development

Summer Camp

Tuition reimbursement

Pet insurance

Job summary

Veritext is seeking a Records Production Representative in St. Louis to intake, process and maintain records from hospitals, clinics and other providers, ensuring accuracy and timely handling.

This on-site role also serves as an administrative resource, handling mail, supplies, filing and general office duties while upholding HIPAA requirements and confidentiality. Typical schedule is Monday to Friday, 8:30 AM to 5:00 PM CST, with opportunities to contribute to a collaborative Records/Process

Responsibilities

• Intake and process records received from hospitals, physician offices, employers, the Veterans Administration, Social Security Administration, IRS, and other providers.
• Download, scan, import, organize, file, and store physical and electronic records according to established procedures.
• Review records for completeness, readability, proper organization, and accurate association with the appropriate request or matter.
• Perform quality-control checks and identify missing, duplicate, illegible, or incorrectly processed records.
• Follow up with providers and institutions regarding the status of outstanding record requests.
• Create clear and professional written correspondence.
• Respond professionally to provider, client, and internal staff questions by phone, fax, and email.
• Update applicable systems and documentation as work is completed.
• Maintain confidentiality of protected and sensitive information in accordance with HIPAA and company requirements.
• Serve as an on-site administrative resource for the office and assist with day-to-day office needs.
• Receive, distribute, and prepare incoming and outgoing mail, packages, and deliveries.
• Maintain office supplies and coordinate replenishment as needed.
• Assist with filing, document organization, printing, scanning, copying, and other general administrative tasks.
• Help coordinate basic office and facility needs and route issues to the appropriate internal teams when necessary.
• Provide general administrative support to Records leadership and staff as needed.

Job description

Veritext is seeking a Records Production Representative in St. Louis to intake, process and maintain records from hospitals, clinics and other providers, ensuring accuracy and timely handling.

This on-site role also serves as an administrative resource, handling mail, supplies, filing and general office duties while upholding HIPAA requirements and confidentiality. Typical schedule is Monday to Friday, 8:30 AM to 5:00 PM CST, with opportunities to contribute to a collaborative Records/Process