Lead Health Information Specialist

datavant2; Earth City (MO); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Onsite/virtual training

Company equipment provided

Full benefits: PTO, health, vision, &

401k savings plan

Job summary

Datavant is seeking an ROI Processing Associate to handle release of information requests for medical records in a HIPAA-compliant, timely manner. The role requires safeguarding patient privacy and accuracy across multiple platforms in a high-volume setting.

Requires at least 1 year of HIM experience, readiness to travel to St. Louis/Earth City, MO, and strong communication skills in English. Hybrid work arrangement with on-site training and supportive mentorship is provided.

Qualifications

• Knowledge of HIPAA and medical terminology.
• Familiar with different EHR and Billing Systems.
• Experience with subpoenas is a plus.

Responsibilities

• Receive and process requests for patient health information per policy.
• Maintain confidentiality and security of all protected information.
• Maintain knowledge of Company and facility software.
• Adhere to Company/Facility Code of Conduct and policies.
• Inform manager of work, site difficulties, and fluctuating volumes.
• Assist with additional work duties as needed.
• Ensure privacy regulations are applied to guard against unauthorized disclosure.
• Manage patient health records and ensure accuracy and completeness.

Skills

HIPAA knowledge

Medical terminology

EHR/Billing systems knowledge

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience.

Position Highlights

• This is a Hybrid Role with required to travel to support sites in St. Louis and Earth City, MO
• Full Time: Monday-Friday 8:00 Am- 4:30 PM CST
• Support with general questions and assists with new hire training and developmental training
• Leads training sessions for timely staff development
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology
• Familiar with different EHR and Billing Systems
• Experience working with subpoenas

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or compl