Records & Operations Support Specialist

Bellco Credit Union; Greenwood Village (CO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid vacation

Paid sick days

Paid holidays

Job summary

Bellco Credit Union in Greenwood Village, CO, seeks an Operations Support Specialist I to maintain paper and electronic records, scan and index documents, and support member requests. You’ll process deposits, loan payments, and withdrawals while upholding strict confidentiality and SLA guidelines.

The role requires a High School Diploma or equivalent and at least six months in office support or records management.

Qualifications

• High School Diploma or equivalent.
• Six months’ experience in general office support or records management, or six months at Bellco in lieu of records experience.
• No special training, certification, or licensure required.

Responsibilities

• Research, analyze, and resolve cView requests as requested by members or staff.
• Complete Member Connect requests and process deposits, loan payments, and withdrawals.
• Scan daily incoming mail for imaging and document retrieval systems.
• Scan and upload loan documents, member documents, and branch documents daily.
• Handle research related to summons or subpoenas in a timely manner.
• Support monthly audits and balance review; assist with batch check filing.
• Maintain confidentiality of all records and PII; comply with policies.

Skills

Manual dexterity

Data interpretation

Communication

Deductive reasoning

Attention to detail

Active listening

Math calculations

Multi-tasking

Education

High School Diploma or equivalent

Job description

Bellco Credit Union in Greenwood Village, CO, seeks an Operations Support Specialist I to maintain paper and electronic records, scan and index documents, and support member requests. You’ll process deposits, loan payments, and withdrawals while upholding strict confidentiality and SLA guidelines.

The role requires a High School Diploma or equivalent and at least six months in office support or records management.