Records Management & Training Specialist

CGS Federal (Contact Government Services); Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

A government services provider in Austin, Texas, is seeking a Records Management Specialist to provide administrative support for a Federal agency. Responsibilities include maintaining and organizing records, delivering training, and contributing to process improvements. Required skills include excellent communication, organizational abilities, and prior experience in records management and customer service. The role offers a supportive work environment with opportunities for professional growth and development.

Qualifications

• Proven track record in customer service with a focus on client satisfaction.
• Experience in organizing, maintaining, and retrieving data.
• Capability to design and facilitate training modules.

Responsibilities

• Provide quality support and training materials to end-users.
• Maintain and organize records for efficient access.
• Contribute to process improvements and team collaboration.

Skills

Customer Service Excellence

Strong Organizational and Time Management Skills

Adaptability with Technology

Training and Development Capabilities

Effective Communication

Team-Oriented with Independent Drive

Education

Ideally, a College Degree

Tools

Microsoft Windows

Microsoft Office Suite

Electronic recordkeeping systems

Job description

A government services provider in Austin, Texas, is seeking a Records Management Specialist to provide administrative support for a Federal agency. Responsibilities include maintaining and organizing records, delivering training, and contributing to process improvements. Required skills include excellent communication, organizational abilities, and prior experience in records management and customer service. The role offers a supportive work environment with opportunities for professional growth and development.