Records Management Specialist II — Training & Client Support

CGS Federal; Baltimore (MD); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

endent Care, and Commuter)

Paid Time Off and Holidays

Descrizione del lavoro

CGS Federal seeks an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative in Baltimore, MD. The role emphasizes meticulous records handling and customer service excellence.

You will work with electronic records systems, document management platforms, and training delivery to colleagues, helping improve processes and ensure end-user satisfaction across the program.

Competenze

• Experience in a customer service role focused on client satisfaction.
• Background in records or data management, including organizing, maintaining, and retrieving information.
• Proficiency with Microsoft Windows and Microsoft Office Suite.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience delivering training modules or instructional materials.

Mansioni

• Provide administrative support for a large Federal agency initiative.
• Maintain records and data management processes.
• Develop and deliver training materials for colleagues or clients.
• Assist end-users and team members with documentation and procedures.

Conoscenze

Customer Service Excellence

Organizational & Time Management

Adaptability with Technology

Training & Development Capabilities

Effective Communication

Team-Oriented with Independent Drive

Formazione

College Degree

Strumenti

Microsoft Office Suite

Electronic Records Systems

Document Management Platforms

Descrizione del lavoro

CGS Federal seeks an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative in Baltimore, MD. The role emphasizes meticulous records handling and customer service excellence.

You will work with electronic records systems, document management platforms, and training delivery to colleagues, helping improve processes and ensure end-user satisfaction across the program.