Records Management Specialist II — Training & User Support

CGS Federal; Fairfax (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Flexible Spending Account (Dependent

Flexible Spending Account (Commuter)

Paid Time Off and Holidays

Job summary

CGS Federal is seeking a Records Management Specialist to provide administrative support for a large federal agency initiative in Fairfax, VA. The role emphasizes customer service, meticulous records handling, and the ability to train colleagues on new tools and processes.

The ideal candidate will manage electronic records, coordinate with end users, and contribute to process improvements while supporting a dynamic government contracting team.

Qualifications

• Experience in a customer service role focused on client satisfaction.
• Background in records or data management and retrieval.
• Proficiency with Windows and Microsoft Office applications.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience in designing, writing, and delivering training materials.

Skills

Customer Service

Organizational Skills

Adaptability with Technology

Training & Development

Effective Communication

Team Orientation

Education

College Degree

Tools

Microsoft Office Suite

Document Management Systems

Job description

CGS Federal is seeking a Records Management Specialist to provide administrative support for a large federal agency initiative in Fairfax, VA. The role emphasizes customer service, meticulous records handling, and the ability to train colleagues on new tools and processes.

The ideal candidate will manage electronic records, coordinate with end users, and contribute to process improvements while supporting a dynamic government contracting team.