Records Management Specialist II: Digital Records & Training

CGS Federal; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Flexible Spending Account (Health, Dep

Flexible Spending Account (Commuter)

Job summary

CGS Federal is seeking a Records Management Specialist to provide administrative support for a large Federal agency initiative. The role emphasizes organizing records, data management, and developing instructional content to assist end-users.

The ideal candidate will bring customer service experience, proficiency with Windows and Office, and a background in training delivery to colleagues and clients.

Qualifications

• Previous experience in a customer service role with a focus on client satisfaction.
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
• Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
• Experience with electronic recordkeeping systems or document management platforms.
• Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.

Skills

Customer service

Organizational skills

Time management

Training and development

Effective communication

Team orientation

Education

College Degree

Tools

Microsoft Windows

Microsoft Office Suite

Electronic recordkeeping systems

Job description

CGS Federal is seeking a Records Management Specialist to provide administrative support for a large Federal agency initiative. The role emphasizes organizing records, data management, and developing instructional content to assist end-users.

The ideal candidate will bring customer service experience, proficiency with Windows and Office, and a background in training delivery to colleagues and clients.