Records Management Pro | Training & Client Support Lead

CGS Federal; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Job summary

CGS Federal in Los Angeles is seeking a Records Management Specialist to provide administrative support for a major federal initiative. You will help organize records, manage data, and ensure accurate retrieval to support government programs.

The ideal candidate has solid customer service experience, strong document management skills, and the ability to create clear training materials while collaborating with teams.

Qualifications

• Experience in a customer service role with focus on client satisfaction.
• Background in records or data management, organized and retrievable information.
• Proficiency with Windows and Microsoft Office Suite.
• Experience with electronic recordkeeping systems or document management.
• Prior experience in training roles, designing and delivering materials.

Responsibilities

• Provide administrative support for a large Federal agency initiative.
• Manage records, files, and data systematically and accurately.
• Develop and deliver training materials or instructional content.
• Document procedures and communicate with end-users or team members.

Skills

Customer Service Excellence

Organizational Skills

Time Management

Adaptability with Technology

Training and Development

Effective Communication

Team Collaboration with Independence

Education

College Degree

Tools

Microsoft Windows

Microsoft Office Suite

Document management platforms

Job description

CGS Federal in Los Angeles is seeking a Records Management Specialist to provide administrative support for a major federal initiative. You will help organize records, manage data, and ensure accurate retrieval to support government programs.

The ideal candidate has solid customer service experience, strong document management skills, and the ability to create clear training materials while collaborating with teams.