Records Coordinator - Remote

Lensa; Washington (District of Columbia); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in digital health is seeking a detail-oriented individual for an entry-level administrative role. This position involves accurately entering patient information into software systems and providing exceptional customer service. Ideal candidates will possess a typing speed of over 50 words per minute and demonstrate reliability and attention to detail. The company values teamwork and self-motivation, providing training for those new to the medical records environment. Join a forward-thinking organization dedicated to making healthcare more accessible and affordable for everyone.

Qualifications

• Experience in a medical records environment is helpful but not required; training provided.
• Proficiency in Microsoft Word and Excel is essential.

Responsibilities

• Accurately entering patient information into our software program.
• Providing a high level of customer service.

Skills

Typing Speed (50+ words per minute)

Customer Service

Attention to Detail

Self-Motivation

Teamwork

Education

Experience in Medical Records

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Job description

Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary

The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. We are looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. The role also requires safeguarding patient privacy by ensuring access is limited to authorized individuals and all information releases comply with requests, authorizations, company policies, and HIPAA regulations.

Essential Job Functions

• Accurately entering patient information into our software program
• Accessing various electronic medical records systems
• Providing a high level of customer service

Physical Requirements

• Ability to sit or stand for long periods
• Physical ability to lift and carry 25 lbs.
• Manual dexterity to operate a computer keyboard for extended periods, write notes, and handle paperwork and supplies
• Sufficient eyesight to read documents and view a computer monitor accurately
• Effective speaking and hearing abilities for communication
• Eye/hand coordination, hearing, and visual acuity for daily tasks

Information Governance Accountabilities

• Understanding of the organization’s information governance program and role-specific responsibilities
• Knowledge of policies, procedures, and how individual work impacts organizational goals and data integrity
• Willingness to discuss questions and suggest improvements for processes and tasks
• Participation in required educational programs for compliance and role-specific functions

HIPAA/Compliance

• Maintaining privacy of all sensitive information and accessing it only on a need-to-know basis
• Compliance with regulations regarding corporate integrity and security
• Reporting unethical, fraudulent, or unlawful activities
• Maintaining current HIPAA certification annually

Qualifications

• Experience in a medical records environment is helpful but not required; training provided
• Proficiency in Microsoft Word and Excel
• Typing speed of 50+ words per minute
• Focus on high-quality work, self-motivation, teamwork, and excellent organizational skills
• Reliability and attention to detail are essential

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other protected statuses under law.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: IT Services and IT Consulting