Records & Compliance Supervisor (RMS/MFR)

Bismarck, City of (ND); Bismarck (ND); On-site; USD 55,000 - 70,000; Full time

Job summary

The City of Bismarck is seeking a Records and Reception Supervisor responsible for supervising the Records and Reception staff and administering the records management and mobile field reporting systems in a law enforcement setting.

Primary duties include staff training, system maintenance, ensuring NIBRS compliance, and facilitating data flow to federal and state authorities while supporting background checks and policy updates.

Qualifications

• AA/AS degree or equivalent related to the field.
• 3 years+ experience in records/reports environment preferred.
• U.S. work authorized on a full-time basis (no visa sponsorship).
• Knowledge of records management principles and crime reporting basics.

Responsibilities

• Supervise Records and Reception staff; train, assign, direct, schedule and evaluate personnel.
• Administer and troubleshoot the RMS and MFR systems for all staff.
• Ensure NIBRS compliance and accuracy of monthly data audits.
• Oversee data collection, processing, storage, and dissemination of information.
• Manage record retention compliance under state and federal laws.
• Lead training for new and existing staff on systems usage and processes.
• Support background checks for permits and licenses as needed.
• Assist in staffing and performance reporting and department policy updates.

Skills

Planning

Organizing

Analytical

Decision making

Problem solving

Interpersonal relations

Oral communication

Written communication

Education

AA/AS degree

Tools

Records management software

Job description

The City of Bismarck is seeking a Records and Reception Supervisor responsible for supervising the Records and Reception staff and administering the records management and mobile field reporting systems in a law enforcement setting.

Primary duties include staff training, system maintenance, ensuring NIBRS compliance, and facilitating data flow to federal and state authorities while supporting background checks and policy updates.