Records Clerk

City of Foley; Foley (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

City of Foley is seeking a Records Clerk to support the Police Department. The role involves greeting the public, handling inquiries at the service window, processing payments for records requests, and maintaining RMS records.

Key responsibilities include data entry, deposits, and archiving of records. The ideal candidate will have a high school diploma or equivalent, at least one year of related experience, and pass multiple background and screening tests including a typing exam.

Qualifications

• High School Diploma or its equivalent and one (1) year of experience in a job related field; or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Must be 18 years of age and possess a valid driver's license.
• Must successfully pass a typing exam, a criminal background investigation, polygraph examination, psychological evaluation, and drug and medical screenings.

Responsibilities

• Greets the public at the service window and provides assistance as needed.
• Answers the incoming administrative phone line providing general information and routing calls to appropriate person/extension.
• Receives and generates revenue via report fees and other miscellaneous fees.
• Prepares and maintains record of weekly deposits of monies received.
• Maintains departmental records (I/O’s, arrests, accidents, D-runs, statements, photographs, test results, etc.) in Records Management System (RMS).
• Maintains office supplies for the Police Department and orders as needed.
• Responds to and fulfills records requests from the public, insurance companies, attorneys (Discovery), and other law enforcement agencies according to departmental policy.
• Secures information in RMS as needed in response to youthful offender orders, expungement orders, and other circumstances as they arise.
• Oversees the archiving and destruction of records.
• Assist with reviews of reports entered into RMS to ensure accuracy and compliance with FBI reporting standards.
• Performs other duties as assigned.

Skills

Reception duties

Data entry

Records management

Phone handling

Attention to detail

Education

High School Diploma or equivalent

Tools

Records Management System (RMS)

Job description

Job Summary

Under general supervision, this position performs reception and referral duties for the Police Department. Performs basic data entry, records queries/requests, and file management. Receives/processes payments for records requests and discovery. Provides clerical support to staff and other duties as assigned.

Essential Functions

• Greets the public at the service window and provides assistance as needed.
• Answers the incoming administrative phone line providing general information and routing calls to appropriate person/extension.
• Receives and generates revenue via report fees and other miscellaneous fees.
• Prepares and maintains record of weekly deposits of monies received.
• Maintains departmental records (I/O’s, arrests, accidents, D-runs, statements, photographs, test results, etc.) in Records Management System (RMS).
• Maintains office supplies for the Police Department and orders as needed.
• Responds to and fulfills records requests from the public, insurance companies, attorneys (Discovery), and other law enforcement agencies according to departmental policy.
• Secures information in RMS as needed in response to youthful offender orders, expungement orders, and other circumstances as they arise.
• Oversees the archiving and destruction of records.
• Assist with reviews of reports entered into RMS to ensure accuracy and compliance with FBI reporting standards.
• Performs other duties as assigned.

Education and Experience

High School Diploma or its equivalent and one (1) year of experience in a job related field; or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

Special Qualifications

Must be 18 years of age and possess a valid driver's license.

Must successfully pass a typing exam, a criminal background investigation, polygraph examination, psychological evaluation, and drug and medical screenings.