Records & Claims Processing Specialist

Centris Federal Credit Union; Omaha (NE); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Centris Federal Credit Union in Omaha, NE, is seeking a Product Document Administrator I to support the Records Department. The role focuses on processing CPI, GAP, and Debt Protection claims, along with indirect loan prep and mail handling.

Typical hours are Monday–Friday, 8:30am–5:00pm, with an on-site work arrangement. The position requires accuracy in data entry and strong teamwork to ensure department operations run smoothly.

Qualifications

• High School diploma or GED or better.
• One year of financial experience; preferred experience in a financial institution.
• Knowledge of Centris products and services.
• Knowledge of Guaranteed Asset Protection, Collateral Protection Insurance and Debt Protection preferred.
• General knowledge of loan processes and documents.
• Ability to communicate effectively with members and staff.
• Ability to enter data accurately at 120 keystrokes per minute.
• Able to lift up to 40 pounds and operate basic office equipment.

Responsibilities

• Annotates scanned and indexed documents for efficient retrieval.
• Process CPI charges, refunds, and claims accurately.
• Handle internal GAP claims and assist with indirect GAP documentation.
• Process Debt Protection claims and payments.
• Prepare indirect electronic and paper documents in correct order.
• Support Loan Documentation Clerk; prepare loan documents for scanning.
• Assist Title Clerks with incoming mail and payoffs.
• Perform additional duties to support Records Department operations.

Skills

Typing speed 120 keystrokes per minute

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

General office equipment

Job description

Centris Federal Credit Union in Omaha, NE, is seeking a Product Document Administrator I to support the Records Department. The role focuses on processing CPI, GAP, and Debt Protection claims, along with indirect loan prep and mail handling.

Typical hours are Monday–Friday, 8:30am–5:00pm, with an on-site work arrangement. The position requires accuracy in data entry and strong teamwork to ensure department operations run smoothly.