Claims Processing Specialist

CNA; Wyomissing, Northern (Berks County, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

CNA is seeking a detail-oriented claims processor to support non-technical claim duties under general supervision. You will evaluate information, complete forms, and perform data corrections across multiple claim systems to ensure accurate processing.

Responsibilities include processing financial transactions, coordinating with underwriting and providers, and confirming coverage applicability. A strong understanding of P&C products and excellent communication are essential.

Qualifications

• High school diploma or equivalent; some college preferred.
• Typically 1–3 years in office operations and 1–2 years in P&C line of business.

Responsibilities

• Completes regulatory forms timely in accordance with regulations by evaluating claim information.
• Provides information to claim adjusting staff from regulatory websites.
• Completes data or makes data corrections based on set requirements within claim file information using multiple claim systems.
• Performs financial transactions such as paying bills and cashier processing following procedures.
• Collaborates with underwriting, insureds, claimants, providers, vendors or adjusters to obtain and provide information related to claim support.
• May verify coverage and applicability of coverage to the claim.
• Reviews and reconciles reports for data or financial transactions related to claims.
• May perform routine processing on medical only claims within jurisdictional parameters.

Skills

System navigation

P&C insurance

Data entry

Attention to detail

Verbal & written communication

Independent work

Judgment & decision making

Microsoft Office

Education

High school diploma

Some college preferred

Tools

Microsoft Office Suite

Claim systems

Job description

CNA is seeking a detail-oriented claims processor to support non-technical claim duties under general supervision. You will evaluate information, complete forms, and perform data corrections across multiple claim systems to ensure accurate processing.

Responsibilities include processing financial transactions, coordinating with underwriting and providers, and confirming coverage applicability. A strong understanding of P&C products and excellent communication are essential.