Records Case Opening Coordinator

Magna Legal Services; United States; À distance; USD 40 000 - 54 000; Plein temps

Résumé du poste

Magna Legal Services, LLC is seeking a detail-oriented professional to manage client orders, review authorizations, and ensure accuracy within a fast-paced environment. You will interface with clients, apply court subpoena rules, and coordinate document retrieval to support legal processes.

The role emphasizes strong communication, attention to detail, and the ability to handle multiple tasks efficiently while delivering reliable service to law firms, corporations, and government entities.

Qualifications

• 2–3 years of experience in medical record retrieval, call center, customer service, or collections.
• Proficient in Microsoft Office Suite and Outlook.
• Strong verbal and written communication abilities.
• High attention to detail and self-organization skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent problem-solving skills.

Responsabilités

• Review and add new client orders to the system
• Review, prepare and scan authorizations submitted by clients
• Learn and apply various court subpoena rules
• Review and understand court service lists
• Review, prepare and scan court subpoenas submitted by clients
• Contact clients regarding questions on orders and document deficiencies
• Problem solve client inquiries and issues regarding orders
• Prioritize assignments and assist with confirming record request destinations

Connaissances

Microsoft Office Suite

Outlook

Verbal communication

Written communication

Attention to detail

Multitasking

Problem solving

Description du poste

Responsibilities

• Review and add new client orders to the system
• Review, prepare and scan authorizations submitted by clients
• Learn and apply various court subpoena rules
• Review and understand court service lists
• Review, prepare and scan court subpoenas submitted by clients
• Contact clients regarding questions on orders and document deficiencies
• Problem solve client inquiries and issues regarding orders
• Prioritize assignments and assist with confirming record request destinations

Requirements

• 2-3 years of experience in medical record retrieval, call center, customer service, or collections
• Proficient in Microsoft Office Suite and Outlook
• Strong verbal and written communication abilities
• High attention to detail and self-organization skills
• Ability to manage multiple tasks in a fast-paced environment
• Excellent problem-solving skills

About the Company

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support including record retrieval, court reporting, and investigations.