Records Assistant

Network Rail

New York (NY)

On-site

USD 30,000 - 37,000

Full time

2 days ago
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Benefits offered by this job

Maternity/Paternity/Adoption leave
Hybrid working
28 days annual leave + stat days
Station discounts
Defined benefit pension
Train ticket discounts
Travel loan
Volunteer leave

Job summary

Network Rail is looking for a Records Centre professional to manage the movement and storage of records at the National Records Centre in York. The role involves maintaining electronic records systems, producing status reports and ensuring secure access to CAD files and documentation.

The successful candidate will support day-to-day operations and help improve records processes. You will work 35 hours per week on-site, with training conducted in York.

Qualifications

  • Team player with good communication and attention to detail.
  • Able to work to deadlines and SLAs.
  • Experience with records management and CAD is a plus.
  • Education: A levels or equivalent; CAD experience is desirable.

Responsibilities

  • Move records between Records Centre and storage; track documentation.
  • Maintain and update records systems with accurate data.
  • Produce reports on record status, location and accessibility.
  • Investigate missing records; liaise with stakeholders.
  • Provide access to records including CAD files; ensure secure delivery.
  • Maintain reference libraries and archives for easy retrieval.
  • Support day-to-day Records Centre administration.
  • Assist records configuration, drawing numbers and version control.
  • Advise on records processes and standards.
  • Suggest process improvements to increase efficiency.

Education

A Levels or equivalent
Team player
Good written and verbal communication
Attention to detail
Ability to meet deadlines and SLAs

Tools

CAD
Document management systems

Job description

About Network Rail

About Network Rail…

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

Who We Are

We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

If you're ready to make a real difference, we'd love to hear from you!

Some Of Our Great Benefits
  • We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
  • Flexible/hybrid working arrangements considered
  • Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days
  • Discounts at selected stations with your Network Rail pass
  • Defined benefit pension scheme
  • 75% off leisure train tickets for you and your dependents (subject to T&Cs)
  • Interest‑free travel loan for train and car park season tickets
  • Volunteer leave to make a positive impact

Plus more....

Vacancy Details

Vacancy Type: Permanent

Location: This position is based at the National Records Group, National Record Centre, Audax Road, York, YO30 4US. During your training period you would need to be office based.

Hours: 35 hours per week. Part‑time or flexible working can be considered.

Salary range: Band 6, £25,409 per annum.

About The Role

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Your Experience And Skills
Responsibilities
  • Manage the movement of records and data, tracking documentation to and from the Records Centre to ensure accuracy and accountability.
  • Maintain and update records systems, ensuring data within electronic records management systems is accurate, complete and up to date.
  • Produce reports on record status, providing clear insights into availability, location and tracking of documentation.
  • Investigate and resolve missing or unavailable records, liaising with stakeholders and reporting on outcomes.
  • Provide access to records and information, including prints, source documents and CAD files, ensuring timely and secure delivery.
  • Maintain reference libraries and archives, supporting easy retrieval and consistent organisation of records.
  • Carry out general administrative duties, supporting the smooth day-to-day running of the Records Centre.
  • Support records configuration and control, including drawing numbers, version control and document formats.
  • Offer guidance on records processes and standards, helping colleagues comply with company and industry requirements.
  • Identify and suggest process improvements, contributing to more efficient and effective records management practices.
Meet the essential criteria
  • Team player.
  • Good written and verbal communication skills.
  • Attention to detail.
  • Ability to work to agreed deadlines and SLAs.
Nice to have
  • Educated to "A" Levels or relevant experience.
  • Basic understanding of engineering technology.
  • Customer Service Experience.
  • Experience of using electronic document management systems.
  • CAD experience.
  • Records management experience.
Additional Information

Contact: mark.powell4@networkrail.co.uk If you have any questions or reasonable adjustments.

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