Records and Registration Assistant

Catholic Charities Serving Central Washington; Richland (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

13 holidays

Vacation & sick leave

403(b) retirement plan

Basic life insurance

FSA eligibility

Education assistance

Employee assistance program

Longevity awards

Job summary

Catholic Charities Serving Central Washington is seeking a Registration and Records Assistant to help manage client data in the MIS and support clinical staff with openings, closures, and transfers. You will enter and verify records, perform periodic reviews, and support referrals and document processing.

The role requires attention to detail, data entry experience, and the ability to work well in a team. Monday–Friday, daytime hours, with a competitive wage and solid benefits.

Qualifications

• High school diploma required; associate degree preferred.
• 2 years of data entry experience in a team setting.
• Knowledge of medical records or MIS is a plus.

Responsibilities

• Assist in data entry and quality control of clinical data in MIS.
• Review electronic medical record data for completeness and accuracy.
• Enter openings and transfers; perform 180-day and 90-day reviews.
• Generate monthly reports and support document handling via DocuSign.
• Back up coverage for new client intakes and registrations.

Skills

Attention to detail

Bilingual (English/Spanish)

MS Office

Interpersonal skills

Team player

Computer skills

Education

High school diploma

Associate degree preferred

Data entry course preferred

Tools

Microsoft Office

Job description

Position Summary

The Registration and Records Assistant assists in adding, maintaining, and updating client information in the Management Information System (MIS). The Registration and Records Assistant is also responsible for tracking and monitoring existing data for clients in the MIS. General responsibilities include working closely with the clinicians to ensure that service opens, closures, and transfers get completed.

Position Summary

The Registration and Records Assistant assists in adding, maintaining, and updating client information in the Management Information System (MIS). The Registration and Records Assistant is also responsible for tracking and monitoring existing data for clients in the MIS. General responsibilities include working closely with the clinicians to ensure that service opens, closures, and transfers get completed.

Responsibilities

Provides assistance to behavioral health department in chart data entry and quality control

• Review electronic medical record data for completeness and accuracy
• Data entry for openings
• Complete 180-day and 90-day periodic reviews
• Complete transfers, openings, & closings for clients
• Work with other staff to ensure continuity of client services
• Maintenance of client electronic health record information information in the MIS
• Enter case staffings
• Send documents through DocuSign
• Send referrals for case management services
• Run monthly reports

Provides support to Registration and Records team

• Register and maintain client information in the MIS
• Uploading DocuSign packets for intakes
• Back up coverage for new client intakes

Qualifications

Performs other duties as assigned

Job Requirements

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements

This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.

Education

• High school diploma required. Associate degree in related field preferred.
• Completion of recognized course in data entry or medical office operation preferred

Experience

• 2 years of experience in data entry within a collaborative team environment required

Special Skills

• Knowledgeable of community mental health system and requirements
• Ability to manage high detail administrative tasks
• Bilingual (English/Spanish) preferred
• Computer skills and knowledge of Microsoft Office Suite
• Strong interpersonal skills
• Team player

Employment Is Conditional Upon

• Being cleared by criminal background check and fingerprinting when required

Work Schedule

Monday-Friday 8:00am-5:00pm

Wage Range

$21.00-$25.00 per hour, depending on experience

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.