Records and Registration Assistant

Paycom - ATS; Richland (WA); On-site; USD 60,174,000 - 71,635,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Job summary

Catholic Charities in Richland, WA is seeking a Registration and Records Assistant to support the behavioral health department by entering and maintaining client information in the MIS. The role requires attention to detail, data accuracy, and teamwork to ensure smooth service openings, closures, and transfers.

Responsibilities include chart data entry, EMR reviews, DocuSign handling, and generating monthly reports.

Qualifications

• High school diploma required; Associate degree preferred.
• 2 years of data entry experience in a collaborative team environment.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Provides chart data entry and quality control support for the behavioral health department.
• Review electronic medical record data for completeness and accuracy.
• Data entry for openings, transfers, and periodic reviews.
• Complete 180-day and 90-day periodic reviews.
• Enter case staffings and upload DocuSign packets for intakes.
• Run monthly reports and support the Registration and Records team.

Skills

Bilingual English/Spanish

Microsoft Office Suite

Strong interpersonal skills

Detail-oriented administrative tasks

Team player

Community mental health knowledge

Education

High school diploma

Associate degree preferred

Data entry course preferred

Job description

Job Location: Richland, WA 99354

Position Type: Full Time

Education Level: High School or GED

Salary Range: $21.00 - $25.00 Hourly

Travel Percentage: None

Job Shift: Day

The Registration and Records Assistant assists in adding, maintaining, and updating client information in the Management Information System (MIS). The Registration and Records Assistant is also responsible for tracking and monitoring existing data for clients in the MIS. General responsibilities include working closely with the clinicians to ensure that service opens, closures, and transfers get completed.

Responsibilities

• Provides assistance to behavioral health department in chart data entry and quality control
• Review electronic medical record data for completeness and accuracy
• Data entry for openings
• Complete 180-day and 90-day periodic reviews
• Complete transfers, openings, & closings for clients
• Work with other staff to ensure continuity of client services
• Maintenance of client electronic health record information information in the MIS
• Enter case staffings
• Send documents through DocuSign
• Send referrals for case management services
• Run monthly reports
• Provides support to Registration and Records team
• Register and maintain client information in the MIS
• Uploading DocuSign packets for intakes
• Back up coverage for new client intakes
• Performs other duties as assigned

Qualifications: Job Requirements

• Physical Requirements: This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.

Education

• High school diploma required. Associate degree in related field preferred.
• Completion of recognized course in data entry or medical office operation preferred

Experience

• 2 years of experience in data entry within a collaborative team environment required

Special Skills

• Knowledgeable of community mental health system and requirements
• Ability to manage high detail administrative tasks
• Bilingual (English/Spanish) preferred
• Computer skills and knowledge of Microsoft Office Suite
• Strong interpersonal skills
• Team player

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required

Work Schedule: Monday-Friday 8:00am-5:00pm

Wage Range: $21.00-$25.00 per hour, depending on experience

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.