Record Center-Transportation Specialist

Access Information Management; Belleville (MI); Hybrid; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Transportation/Record Center Specialist for a hybrid role. This position involves safely driving company vehicles and ensuring timely delivery of critical client documents. The ideal candidate will possess strong communication skills and a customer-focused attitude, while also demonstrating safe driving practices. The role requires physical stamina for routine lifting and handling of materials, as well as attention to detail in processing work orders. Join a dynamic team where your contributions will make a significant impact on client satisfaction and operational efficiency.

Qualifications

• 1+ years of route transportation experience preferred.
• Valid driver's license and good driving record required.

Responsibilities

• Drive and coordinate delivery and pick-up of client documents.
• Maintain and process physical assets stored in the Records Center.
• Ensure accurate paperwork submission and order processing.

Skills

Safe driving skills

Strong communication skills

Customer-focused attitude

Detail-oriented paperwork completion

Team collaboration

Multi-tasking

Education

High School Diploma or equivalent

Job description

JOB SUMMARY

The Transportation/Record Center Specialist (TS/RCS) is a hybrid role at Access that is responsible for the safe and legal driving of Access vehicles and coordinating the delivery and pick up of critical client documents & media in a timely, courteous, and professional manner. When not driving to and from client sites, the TS/RCS also serves customers by maintaining and processing physical assets stored in our Records Center.

Primary Functions:

• Responsible for driving responsibilities on all routes, by providing effective and timely delivery and pick-up of client materials in accordance with company policy and customer requirements.
• Responsible for loading, unloading material and media as required, at both company and client locations with the use of flatbeds and hand trucks.
• Utilize all equipment in a safe and practical manner following company policies and standards.
• Ensure that all driver paperwork is submitted accurately, legibly and on-time each day.
• Ensure that PDT Communicate & Process steps are completed daily for all Assigned Work Orders.
• Handle all physical requirements for loading, unloading, transporting & driving without assistance.
• Maintain a clean and organized vehicle, pursuant to company standards.
• Process all types of daily incoming work orders and rush orders from Client Services; scan carton barcodes and locations.
• Investigate and resolve any order discrepancy for incoming or outgoing orders; manifest all orders, bundle and prepare for shipment.
• Process client onsite record reviews.
• Retrieve files, containers, and tapes on a daily basis.
• Put up files (within 48 hours of receipt), containers (within 24 hours of receipt), and tapes (within 24 hours of receipt) in a timely basis, and in accordance with company operating procedures.
• Assist in loading and unloading company trucks and vans.
• Interact professionally with all clients.
• Communicate regularly with your direct supervisor to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client.

Secondary Functions:

• Advise the appropriate manager of any issues requiring immediate attention, including but not limited to customer complaints or vehicle issues.
• Participate in safety and security drills and advise the appropriate manager of any violations.
• Know and understand defined role in the Company Disaster Recovery Plan.
• Ensure all accidents and injuries are reported immediately to your supervisor.
• Travel between facilities when necessary.
• Work Overtime as necessary.
• Comply with all company policies and procedures.
• Other duties as assigned by supervisor.

Other Responsibilities:

• None

Education and Years of Experience:

• High School Diploma or equivalent required.
• 1+ years of route transportation experience preferred.
• Must have a valid driver's license and a good driving record and must be able to pass a pre-employment substance abuse screening, a background check, and DOT physical.

Certifications, Licenses, Credentials:

• None

Knowledge, Skills and Abilities:

• Must demonstrate safe and efficient driving skills.
• Strong communication and presentation skills.
• Must have excellent driving record.
• Must have customer-focused attitude.

• Ability to complete paperwork accurately, while understanding the importance of detail.
• Ability to work collaboratively in a team environment.
• Ability to multi-task and successfully handle competing demands.
• Ability to clearly communicate in reading, writing, and speaking.

Physical Requirements (lifting, etc.):

• Routine lifting of 20-60 pounds (100-500 containers per day).
• Grip, lift, push, pull, and carry wheeled, plastic bins over, up and down inclines, stairs, changes in walking surfaces and elevations.
• Overhead reaching.
• Routine bending and stretching.
• Routine pushing and pulling.
• Climb/step into a truck or cab.
• Must tolerate occasional periods of maintaining entire body in erect posture with static weight bearing on one or both legs.
• Must tolerate constant periods of resting without change in position.
• Must tolerate occasional periods of moving the entire body from one location to another with the use of legs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.