Recon Manager

Chevrolet of Bend; Bend (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Life Insurance

Job summary

Lithia & Driveway in Bend, Oregon is hiring a Recon Manager to oversee used-vehicle reconditioning, intake inspections, and recall campaigns. You will coordinate with Sales and Service to meet 72-hour vehicle turnarounds and ensure quality and safety standards are met throughout the process.

The role emphasizes attention to detail, timely communication, and collaboration with marketing and management to optimize turnaround and post-sale standards.

Qualifications

• High School diploma or equivalent is required.
• 18 years or older with a valid driver’s license.
• Strong communication and attention to detail are essential.
• Basic math and computer skills are needed.

Responsibilities

• Develop and document reconditioning procedures for used vehicles.
• Perform intake inspections and estimates for trade-ins and auction purchases.
• Initiate open recall campaigns with NHTSA resources.
• Aim for 72-hour turnaround for vehicles on the lot.
• Coordinate with Sales/Service for QC checks and pricing.

Skills

Attention to detail

Excellent communication

Typing proficiency

Mathematics

Education

High School diploma

Job description

Dealership:L0218 Chevrolet of BendChevrolet of BendNow Hiring – Recon Manager!Pay: $60,000 - $90,000 annuallySchedule: Monday - Friday, 8:00am - 5:00pmWhat You'll DoWorks with the Senior Sales Managers & Service Manager to develop overall departmental plans, goals, departmental practices/processes, and performance standards (i.e. safety requirements on all vehicles retailed, productivity, quality control, workflow processes, turnaround times of 72 hours, etc.). Develop and documents applicable procedures for used vehicle reconditioning activitiesConduct an initial \"intake inspection and estimate\" of all used vehicle trade-ins and auction purchases to determine the applicable reconditioning efforts to be undertaken.Conduct an initial \"open recall campaigns\" on all vehicles using Home | Safercar - National Highway Traffic Safety Administration (NHTSA)Strive to meet the company standard of turnaround time of 72 hours of vehicles being placed on the lot for sale.Break down reconditioning estimates to ensure labor and parts pricing is accurate before any reconditioning is started. Ensure you make Service and Sales Managers aware of time allotments, financial investment to be made in the vehicle, and the specific quality expectations.Perform quality control checks throughout the reconditioning process and coordinate with the Sales and Service Managers to ensure the vehicle meets the desired corporate safety and quality standard. Keep post-sale policy adjustments or after sale work to a minimum.Coordinates used vehicle descriptions (i.e., customized comments) and picture-taking for internet postings with the Marketing Department.Regularly review and report to the Sales Manager & Service Manager the results of the services provided by all Service Departments, the Detail Department, and outside vendor's productivity and quality results.Responsible to know where all vehicles are at all times in the process.Supports and encourages a results-driven, values-based, sales and service culture throughout the organization.Contributes toward effective team problem solving with other employees and management.Consistently demonstrates corporate values; encourages and coaches others to consistently demonstrate corporate values and meet performance expectation.Performs other duties as assigned.What You'll BringStrong attention to detailSense of urgencyExcellent communicationTyping – ability to type efficiently in order to enter repair orders.Mathematics – calculating service costs and counting change.Basic computer skillsAcceptable driving record and a valid driver's license in your state of residence.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.