Reclectic Store Manager

Reclectic; Nashville (TN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Comprehensive perks & benefits as per

Job summary

Reclectic is opening a new store in Opry Mills, Nashville and seeks a Store Manager to lead daily operations, sales and guest experience. You will balance visuals with space efficiency while upholding the Reclectic brand ethos in this community-focused role.

You will mentor and develop the team, manage scheduling and payroll compliance, drive merchandising excellence, and partner with Home Office to optimize performance, safety, and customer satisfaction.

Qualifications

• 5+ years store leadership experience in high-volume environments.
• Proven record of hiring and developing talent.
• Strong merchandising and brand presentation understanding.
• Experience coaching, counseling, and resolving conflicts.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Emulates URBN values and acts as a local Reclectic brand representative.
• Partners with Leadership to balance visuals with efficient space use.
• Leads and supports the team to elevate store experience through operations, merchandising, and presentation.
• Cultivates a welcoming, inclusive environment for customers and staff.
• Interprets customer feedback and team insights to improve experience and operations.
• Engages the community by networking with local businesses for collaborations.
• Exhibits critical thinking and collaborates to resolve business challenges.
• Promotes inclusive hiring practices and diverse perspectives.
• Provides timely feedback and thoughtful onboarding for new hires.
• Inspires teams through empowerment, creativity, empathy, and shared fate.
• Oversees store processes, payroll accuracy, and scheduling in line with policy.
• Interprets Home Office direction to improve structure and productivity.
• Upholds safety, inventory accuracy, and loss reduction to protect profitability.

Skills

Store leadership

Talent development

Brand experience

Merchandising

Flexible scheduling

Customer experience

Job description

433 Opry Mills Dr, Nashville, Tennessee, 37214 United States

Role Summary

Reclectic is growing and opening a new location in Opry Mills in Nashville, TN! We are looking for a Store Manager to join this team.

Role Responsibilities

Brand Experience

• Emulates global URBN values while acting as a local representative of the Reclectic brand in their area
• Partners with the Leadership Team to create balance between engaging visuals and the productive use of space
• Leads and supports the team to elevate every aspect of the store experience through efficient operations, merchandising, and presentation to create a compelling atmosphere
• Cultivates a welcoming and inclusive environment to support an exceptional and genuine customer experience
• Interprets and escalates customer feedback and team insights to positively improve the Reclectic experience and operations.
• Engages the community by networking with local businesses and organizations to identify potential collaboration opportunities

Leadership + Team Management

• Exhibits critical thinking skills, maintains a solutions-based mindset, and is comfortable in fluid situations. Approaches business challenges tactically and collaborates with appropriate partners to resolve timely.
• Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating for different perspectives, applying the same to hiring practices
• Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement
• Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and leverages their strengths

Visual + Business Operations

• Assesses business and product sell-through to identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions
• Oversees and collaborates with key partners to lead productive execution of store processes; prioritizes shipment and optimizes product flow to efficiently impact sell-through, sales, and customer experienceMaintains a well-organized, clean and presentable building and champions timely escalation of facilities/maintenance issues
• Upholds effective scheduling practices and ensure accuracy of payroll and compliance with local labor legislation
• Oversees and collaborates with key partners to uphold daily operating procedures; contributes to assessing accuracy and compliance of staff scheduling and payroll management
• Interprets Home Office direction to impact store’s structure, presentation, and overall productivity to drive store sales. Initiates conversation with Home Office leadership to continuously improve operations
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for Reclectic brand and concept
• Embodies an entrepreneurial spirit
• 5+ years store leadership experience: high volume experience ($7M+) required
• Proven record of hiring and developing great talent
• Strong understanding of merchant process and ways it impacts the business
• Experience in coaching, counseling, and conflict resolution
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $80,000.00 - USD $85,000.00 /Yr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.