Recertification Specialist, floating

VESTA MANAGEMENT CORPORATION; Haverhill (MA); Presencial; USD 50 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

401(k)

Paid time off

Tuition reimbursement

Pet insurance

Resumo da oferta

Vesta Management Corporation seeks an experienced, customer service oriented Recertification Specialist to support affordable housing communities across eastern Massachusetts and Rhode Island. This role involves traveling between multiple properties to ensure timely income recertifications and regulatory compliance.

Strong knowledge of LIHTC/HUD Section 8, accuracy in income verification, and proficiency with Yardi or similar systems are essential.

Qualificações

• Working knowledge of income/asset verification and calculation methods.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Responsabilidades

• Process annual, interim, and initial certifications/recertifications in accordance with program guidelines (LIHTC, Section 8, HUD Multifamily, HOME, and/or other applicable programs).
• Collect, verify, and calculate resident income, assets, and household composition using third-party verification methods.
• Prepare and distribute recertification notices to residents within required timeframes.
• Review and audit resident files for accuracy and completeness prior to submission.
• Calculate rent and utility allowance adjustments based on verified income.
• Maintain accurate resident files in compliance with program requirements and company recordkeeping standards.
• Enter and update resident data in property management/compliance software (e.g., Yardi).
• Communicate with residents regarding required documentation, deadlines, and recertification outcomes.
• Coordinate with Property Managers and Compliance staff to resolve discrepancies or missing documentation.
• Track and manage recertification calendars/deadlines to ensure timely processing and avoid compliance lapses.
• Prepare files for internal audits, state housing agency monitoring visits, and HUD/REAC inspections.
• Stay current on changing regulations, income limits, and program requirements (HUD, LIHTC, state HFA guidelines).
• Assist with move‑in certifications and waitlist eligibility screening as needed.

Conhecimentos

Income verification

Attention to detail

Microsoft Office

Formação académica

High school diploma or equivalent

COS/TCS/NCP or equivalent certification

Ferramentas

Yardi

RealPage

OneSite

Descrição da oferta de emprego

Description

Be a part of the best team in Property Management!

Vesta Management is seeking to hire an experienced, customer service focused, results driven, floating Recertification Specialist to support operations at our communities in the eastern Massachusetts/Rhode Island area. This person will travel between several affordable housing communities. If you have a proven track record with affordable housing programs such as LIHTC and Section 8, excellent attention to detail, and passion for customer service, we want to hear from you! TSC and/or COS certifications are strongly preferred.

What we Offer:

At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include:

• Medical, dental & vision insurance
• Company matched 401(K)
• Paid time off- Vacation, sick, floating holidays
• 12 additional paid holidays
• Tuition Reimbursement
• PetPlan Pet Insurance
• Employee Assistance Program
• Long & Short-Term Disability Insurance
• AND MORE

Affordable Housing Recertification Specialist is responsible for managing the annual and interim income recertification process for residents in affordable housing programs (LIHTC, Section 8/HUD, HOME, and other subsidized housing programs). This role ensures continued compliance with federal, state, and local affordable housing regulations by accurately verifying resident eligibility, income, and household composition.

Essential Functions:

• Process annual, interim, and initial certifications/recertifications in accordance with program guidelines (LIHTC, Section 8, HUD Multifamily, HOME, and/or other applicable programs)
• Collect, verify, and calculate resident income, assets, and household composition using third-party verification methods
• Prepare and distribute recertification notices to residents within required timeframes
• Review and audit resident files for accuracy and completeness prior to submission
• Calculate rent and utility allowance adjustments based on verified income
• Maintain accurate resident files in compliance with program requirements and company recordkeeping standards
• Enter and update resident data in property management/compliance software (e.g., Yardi)
• Communicate with residents regarding required documentation, deadlines, and recertification outcomes
• Coordinate with Property Managers and Compliance staff to resolve discrepancies or missing documentation
• Track and manage recertification calendars/deadlines to ensure timely processing and avoid compliance lapses
• Prepare files for internal audits, state housing agency monitoring visits, and HUD/REAC inspections
• Stay current on changing regulations, income limits, and program requirements (HUD, LIHTC, state HFA guidelines)
• Assist with move‑in certifications and waitlist eligibility screening as needed

Knowledge, Skills and Abilities:

Required:

• Working knowledge of income/asset verification and calculation methods
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)

Preferred:

• Experience with LIHTC and/or HUD Section 8 program compliance
• Experience with property management software (Yardi, RealPage, OneSite, or similar)
• Bilingual (English/Spanish or other relevant language) a plus

Core Competencies:

• Accuracy and attention to detail
• Regulatory/compliance knowledge
• Time management and deadline‑driven workflow
• Clear written and verbal communication
• Discretion in handling confidential financial and personal information
• Customer service orientation with residents

Requirements

Required Education and Experience:

• High school diploma or equivalent
• 1–3 years of experience in affordable housing compliance, property management, or a related administrative role
• Preferred: Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS/C3P), or National Compliance Professional (NCP) certification
• Successful completion of a background check and drug screening required.
• Valid Driver's License and clean driving record required.

Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.