Recepcionista en recepción

Michael J Pfeffer & Associates; Franklin (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Opportunity for advancement

Job summary

Dr. Michael J Pfeffer & Associates in Franklin, MA is seeking a friendly Front Desk Receptionist to welcome patients and support daily operations in a busy optometry practice.

You will greet patients, verify insurance, schedule appointments, and assist with billing and records in a fast-paced clinical environment. A patient-first approach and reliable teamwork are essential for success.

Qualifications

• Experience in a medical/optometry front desk is preferred.
• Strong communication and patient-first attitude.
• Proficient with scheduling software and basic computer apps.

Responsibilities

• Greet and check in patients warmly and professionally.
• Answer calls, schedule appointments, and manage the calendar.
• Verify insurance information and process billing as needed.
• Maintain patient records in the practice management system.
• Coordinate patient flow and communicate wait times.
• Handle inquiries, co-pays, and end-of-day reconciliation.
• Support optometry staff with admin tasks to keep daily operations smooth.

Skills

Communication skills

Interpersonal skills

Multitasking

Organizational skills

Insurance verification

Medical billing (nice to have)

Education

High school diploma

Tools

Scheduling software

Practice management system

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Opportunity for advancement

About the Role:

Dr. Michael J Pfeffer & Associates is looking for a friendly and organized Front Desk Receptionist to be the welcoming face of our optometry practice in Franklin, MA. If you thrive in a patient-focused environment and love keeping things running smoothly, this is the perfect opportunity for you!

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Answer incoming phone calls, schedule appointments, and manage the appointment calendar
• Verify patient insurance information and process billing as needed
• Maintain accurate patient records and update information in the practice management system
• Coordinate patient flow and communicate wait times effectively
• Handle patient inquiries, co-pays, and end-of-day reconciliation
• Support optometry staff with administrative tasks to ensure smooth daily operations

Requirements:

• Prior experience in a medical, dental, or optometry front desk or receptionist role preferred
• Strong communication and interpersonal skills with a patient-first attitude
• Proficiency with scheduling software and basic computer applications
• Ability to multitask and stay organized in a fast-paced clinical environment
• Experience with insurance verification and medical billing is a plus
• High school diploma or equivalent required
• Reliable, punctual, and a true team player

About Us:

Dr. Michael J Pfeffer & Associates is a trusted optometry practice serving the Franklin, MA community with personalized, high-quality eye care. Our patients keep coming back because of the attentive, compassionate service they receive from our dedicated team. We pride ourselves on creating a supportive and welcoming workplace where every team member plays a vital role in patient satisfaction.